Marketing Operations Specialist

Tripadeal Pty; Kingscliff; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Staff travel discounts

Novated leasing

Flexible hours

Employee Assistance Program

Parental leave support

Job summary

TripADeal Pty is seeking a Marketing Operations Specialist to act as the central engine for end-to-end campaign management, product scheduling, and media delivery. The role reports to the Marketing Manager and collaborates across Marketing, Technology, Delivery, Product, Sales & Service, Accounts, and Partnerships.

This 12-month maternity leave contract is 100% onsite from Byron Bay with the option to work from the Gold Coast (Varsity Lakes) office two days a week.

Qualifications

• At least 2 years in end-to-end campaign or project management across media.
• Tertiary qualifications in marketing or relevant discipline.
• Travel industry experience or marketing agency background preferred.
• Ability to pass a Qantas background check.
• Strong written and verbal communication skills and cross-functional collaboration.

Responsibilities

• Maintain and execute campaigns across brand, tactical, and co-op marketing with stakeholders to ensure on-time delivery.
• Track and manage campaigns in project management tools (Google Suite and Monday.com).
• Schedule activity across channels with the Product team according to campaign requirements and SLAs.
• Coordinate with the creative services team and external agency to create and deliver assets while tracking costs and meeting deadlines.
• Liaise with Qantas Loyalty and Legal to align on campaign activity and ensure compliance.
• Create pre- and post-campaign performance reports for visibility and optimization.
• Continually refine internal marketing workflows and process documentation.

Skills

Campaign management

Project management

Communication skills

Collaboration

Stakeholder engagement

Education

Marketing degree or relevant qualification

Tools

Google Suite

Monday.com

Job description

The Marketing Operations Specialist serves as the central operational engine for end-to-end campaign management, product scheduling, and media delivery across the organisation. Reporting directly to the Marketing Manager, this role is responsible for ensuring the seamless execution of brand, tactical, and partnership marketing activities. By managing campaign workflows, adhering to strict retail SLAs, and coordinating with key external partners such as media agencies and the Qantas Loyalty Group, the role directly drives measurable growth, brand integrity, and marketing efficiency.

The Opportunity

The Marketing Operations Specialist serves as the central operational engine for end-to-end campaign management, product scheduling, and media delivery across the organisation. Reporting directly to the Marketing Manager, this role is responsible for ensuring the seamless execution of brand, tactical, and partnership marketing activities. By managing campaign workflows, adhering to strict retail SLAs, and coordinating with key external partners such as media agencies and the Qantas Loyalty Group, the role directly drives measurable growth, brand integrity, and marketing efficiency.

Organisational Structure

The Marketing Operations Specialist reports directly to the Marketing Manager. The role acts as a primary cross-functional specialist, collaborating internally with Marketing, Technology, Delivery, Product, Sales & Service, Accounts, and Partnerships teams. Externally, the position builds and maintains strong relationships with Qantas Loyalty, media agencies, Co-Op partners, and third-party vendors.

This position is a 12-month maternity leave contract, working 100% onsite working from our Byron Bay office (with the option to work from our Gold Coast - Varsity Lakes office 2 days a week). Monday to Friday, 8-4pm or 9-5pm - you choose!

A Day in the Life

• Maintain and execute campaigns across brand, tactical, and co‑op marketing activities working closely with internal and external stakeholders to ensure on‑time delivery
• Track and manage campaigns in project management tools (Google Suite and Monday.com)
• Collaborate with the Product team to schedule activity across multiple channels according to campaign requirements and SLAs.
• Coordinate closely with the creative services team and external agency to create and deliver above the line assets including TV, press, OOH, and radio while tracking production costs and adhering to station deadlines.
• Liaise with Qantas Loyalty and Legal to align on campaign activity and ensure compliance.
• Create pre and post campaign performance reports and share with the business to ensure visibility, alignment and optimisation
• Continually identify and refine internal marketing workflows and process documentation.

To be a Front Running Candidate

• Minimum 2 years' dedicated experience in end-to-end campaign or project management across traditional or digital media channels.
• Demonstrated track record of operational and process excellence, with strong expertise in workflow improvements.
• Practical understanding of marketing reporting tools, Google Business Suite, and project management platforms (such as Monday.com).
• Exceptional written and verbal communication skills with a proven ability to collaborate in dynamic and broad internal teams, and with external media agencies and corporate partners.
• Tertiary qualifications in marketing or a relevant discipline
• Working within the travel industry or a marketing agency will be highly regarded
• The successful candidate will be required to undergo a Qantas background check

Why TripADeal?

• Competitive salary package, training & career progression
• Fun, casual work environment where shoes are optional
• Flexible work hours
• Regular social get togethers
• Additional Paid Leave at selected Length Of Service milestone achievements
• Staff travel discounts on air travel, accommodation and holidays
• $600 per calendar year for reimbursement towards health and wellness activities
• Novated leasing and salary packaging available
• Employee Assistance Program
• Savings and discounts on groceries, shopping, entertainment, and more
• Volunteer leave as part of giving back to the local community to give back to the local community
• Generous parental leave support program with paid superannuation during paid & unpaid parental leave

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

At TripADeal, we aim to keep applicants informed throughout our recruitment process and remain committed to a fair, open, and merit-based hiring experience.