Business Analyst

TripADeal; Kingscliff; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

Casual work environment

Flexible work hours

Staff travel discounts

Health & wellness reimbursement

Novated leasing

Employee Assistance Program

Parental leave

Job summary

TripADeal is seeking a Business Analyst to own the end-to-end success of digital initiatives and complex products. You will translate high-level business features into technical excellence and drive collaboration across cross-functional teams.

This permanent full-time role is based from our Byron Bay Headquarters or Varsity Lakes Gold Coast office, with at least one day per week in the Byron office for team collaboration.

Qualifications

• Minimum 5+ years of experience as a Business Analyst in the digital/Agile space.
• Experience translating business features into technical solutions.
• Experience with CMS platforms (Salesforce preferred) is highly regarded.

Responsibilities

• Lead high-impact workshops and interviews using business process modelling to align solutions with long-term goals.
• Take accountability for prioritising and maintaining the sprint backlog amidst stakeholder needs and constraints.
• Build trust-based relationships across Marketing, IT, and Product teams to drive alignment.
• Lead UAT and develop user guides and communications for go-live readiness.
• Develop project plans and contribute to status meetings and business readiness refinement.
• Act as the voice between design, tech, and business to foster alignment across teams.

Skills

Backlog management

User stories

UAT coordination

Delivery management

Cross-functional collaboration

Communication skills

Tools

Salesforce

Job description

You will be responsible for the end-to-end success of assigned digital initiatives and complex products. We are looking for a logical, systematic thinker who can navigate the ambiguity of large-scale digital projects, translate high-level business features into technical excellence, and drive collaboration across cross-functional teams.

The Opportunity

Organisational Structure

As a Business Analyst, you will operate as a high-impact individual contributor at the heart of our cross-functional ecosystem. Reporting directly to the Delivery Manager, you will serve as a vital bridge between our technical teams and business operations.

This permanent full-time position is based from our Byron Bay HeadQuarters or Varsity Lakes Gold Coast office (with a minimum 1 day a week in our Byron Office for team collaboration).

A Day in the Life

• Lead high-impact workshops and interviews, using advanced business process modelling to design solutions that meet long-term business goals
• Take full accountability for prioritising and maintaining the sprint backlog, balancing complex stakeholder needs with technical constraints.
• Build strong, trust-based relationships across Marketing, IT, and Product teams to drive alignment.
• Lead User Acceptance Testing (UAT) and develop user guides and communications to assist end-users for go-live.
• Develop project plans and contribute to status meetings and business readiness refinement.
• Act as the primary "voice" between design, tech, and the business, inspiring alignment and building high-trust relationships with internal teams like Marketing, IT, and Operations

To be a Front Running Candidate

• Minimum 5+ years experience as a Business Analyst, specifically within the digital space and Agile projects.
• Strong logical thinker with the ability to bridge business needs and technical constraints quickly. Experience with CMS platforms (Salesforce preferred) is highly regarded.
• Proven expertise in backlog management, user story creation, UAT coordination, and end-to-end delivery management.
• Exceptional communication skills with a track record of building trust across cross-functional teams (e.g., Marketing, IT, Operations).
• Highly organised, comfortable managing multiple tasks, and proactive in driving work forward amidst ambiguity.
• The successful candidate will be required to undergo a Qantas background check

Why TripADeal?

• Competitive salary package, training & career progression
• Fun, casual work environment where shoes are optional
• Flexible work hours
• Regular social get togethers
• Additional Paid Leave at selected Length Of Service milestone achievements
• Staff travel discounts on air travel, accommodation and holidays
• $600 per calendar year for reimbursement towards health and wellness activities
• Novated leasing and salary packaging available
• Employee Assistance Program
• Savings and discounts on groceries, shopping, entertainment, and more
• Volunteer leave as part of giving back to the local community to give back to the local community
• Generous parental leave support program with paid superannuation during paid & unpaid parental leave

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

See your next destination as a Business Analyst for TripADeal? Your future pathway is just one click away.