Marketing Manager (mandarin speaking)

HungryPanda Ltd 熊猫外卖; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

HungryPanda Ltd 熊猫外卖 is seeking an experienced operations professional to lead merchant growth and supply strategy across Australian cities. You will use analytics to uncover growth opportunities and drive cross-functional projects, aligning product and operations to improve merchant performance.

The role emphasizes data-driven decision making, regional coordination, and adapting strategies to local markets, with a focus on delivering sustainable business growth.

Qualifications

• Bachelor’s degree or above; 3+ years of internet platform operations experience; overseas work or study preferred.

Responsibilities

• Oversee merchant supply growth and portfolio health across multiple cities in Australia; formulate supply-side operational strategies and merchant growth frameworks.
• Leverage analytics and market insights to identify growth opportunities and drive cross-functional project execution.
• Collaborate with Product and Business teams to optimize merchant-facing product capabilities and resource allocation.
• Support Regional Manager with day-to-day operations and data analytics for consumer-side performance.

Skills

Analytical thinking

Project management

Cross-functional collaboration

Data-driven mindset

Education

Bachelor’s degree or above

Tools

SQL

Job description

Founded in 2017, HungryPanda is currently the largest overseas Chinese food delivery platform. The food delivery service of HungryPanda started in Nottingham, UK. With extensive market coverage and rapid expansion, HungryPanda has now spread to 10 countries in the UK, France, Italy, the United States, Canada, Australia, New Zealand, Japan, South Korea, and Singapore of more than 60 cities.

Following the completion of the D round of financing of US$130 million in 2021, HungryPanda continued to expand its territories and opened up a new business territory "PandaFresh" an Asian-oriented fresh food e-commerce business, and "VouchersPanda" In-store consumption platform. HungryPanda officially announced the acquisition of Buy@Home NZ in October 2021, completed the acquisition of EASI in January 2022, and was listed on Deloitte Consulting's "Top 50 Fastest-Growing Technology Companies in the UK 2021".

Responsibilities

• Merchant Supply & Growth Strategy: Oversee merchant supply growth and portfolio health across multiple cities in Australia. Formulate supply-side operational strategies, establish merchant growth frameworks, and enhance overall merchant operational efficiency and platform value.
• Data-Driven Strategy & Project Execution: Leverage business analytics and market insights to identify growth opportunities, develop tailored operational strategies, break down target KPIs, and drive cross-functional project execution.
• Product & Operations Alignment: Collaborate with Product and Business teams to optimize merchant-facing product capabilities and operational resource allocation, empowering merchants with self-service tools to improve performance.
• Regional Management & Analytical Support: Assist the Regional Manager in day-to-day operational management across cities while providing data analytics support for consumer-side (C-end) performance.

Qualifications & Requirements

• Background & Experience: Bachelor’s degree or above, with 3+ years of internet platform operations experience. Overseas work or study experience preferred. Background in local services merchant operations, supply strategy, or merchant growth is required (prior experience with platforms such as Meituan is a strong plus).
• Analytical & Strategic Skills: Strong analytical prowess and strategic thinking abilities; proven track record of using data insights to diagnose operational bottlenecks and deliver actionable solutions. Basic knowledge of SQL is preferred.
• Project Management & Collaboration: Outstanding project management, cross-functional communication, and resource integration skills, with the ability to independently drive complex projects to completion.
• Business Acumen & Results Orientation: Deep understanding of regional internet business models, with strong goal-oriented execution and target breakdown skills. Continuously optimizes operational strategies to drive sustainable business growth.