Marine Tourism Operations Coordinator

Journey Beyond; Whitsunday Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Study Assistance Program

Discounts on Journey Beyond travel and

Health insurance discounts and EAP

Career opportunities across brands

Job summary

Journey Beyond is seeking an organized Operations Coordinator to support the Operations Manager in daily marine, tourism, and shore-based activities. You will ensure compliance, accurate records, and smooth communication across teams, contributing to continuous improvement.

Ideal candidates have experience in marine or tourism operations, strong coordination skills, and familiarity with CRM and rostering tools.

Qualifications

• Experience supporting operations in marine, tourism, or similar environments.
• Strong organisational and time-management skills with ability to manage multiple priorities.
• Excellent communication and stakeholder-management abilities, including cross-team collaboration.

Responsibilities

• Support daily operations by assisting the Operations Manager and coordinating activities across marine, tourism and shore-based teams.
• Coordinate workforce administration including recruitment, onboarding, rosters, timesheets, leave requests, and collaboration with People & Culture and HSE teams.
• Manage compliance, training and personnel records including qualifications, certifications, training databases, permits and licensing schedules.
• Maintain operational documentation and accountability systems including action registers, vessel records, reports, and regulatory paperwork.
• Coordinate operational resources and continuous improvement including purchasing, inventory, uniforms, equipment, and stakeholder communication.

Skills

Operations coordination

Stakeholder management

Time management

Attention to detail

Communication skills

Education

Business or Tourism qualification

Maritime-related discipline

Tools

FareHarbor

Deputy

Job description

Journey Beyond is seeking an organized Operations Coordinator to support the Operations Manager in daily marine, tourism, and shore-based activities. You will ensure compliance, accurate records, and smooth communication across teams, contributing to continuous improvement.

Ideal candidates have experience in marine or tourism operations, strong coordination skills, and familiarity with CRM and rostering tools.