Cruise Operations Coordinator — Growth, Training & Teamwork

Journey Beyond; Perth; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Ongoing training and development

Career progression within a growing組an

Supportive and team-focused work envt

Job summary

Captain Cook Cruises, part of Journey Beyond, is seeking an Operations Coordinator to ensure smooth daily marine operations on Perth's Swan River. You will coordinate vessel movements, schedules and crew rostering, liaise with crews, managers, authorities and partners, and support workforce planning.

In this fast-paced role you will monitor weather and tides, update stakeholders, coordinate training and maintain compliance records, with a strong emphasis on health, safety and regulatory

Qualifications

• Strong organisational skills to manage schedules, rosters and priorities.
• Confident using scheduling, communication and record-keeping systems.
• Able to work calmly under pressure and adapt to changing needs.
• Knowledge of the tourism or marine industry is highly regarded.
• Experience in administration, logistics, shipping or marine operations is highly regarded.
• Understanding of crew training requirements, inductions and compliance with policies is highly regarded.
• Willingness to work weekends, public holidays and school holiday periods.

Responsibilities

• Coordinate vessel schedules, crew rosters and daily operational activities.
• Monitor weather, tides and operational changes, adjusting schedules as required.
• Communicate timetable updates and operational issues to key stakeholders.
• Liaise with vessel crews, managers, port authorities and external partners.
• Coordinate crew training, inductions, qualifications and compliance records.
• Provide operational support and contribute to safe, efficient service delivery.
• Maintain a strong focus on health, safety and regulatory compliance.

Skills

Organisational skills

Scheduling systems proficiency

Work under pressure

Tourism/marine knowledge

Admin/logistics/shipping experience

Crew training & compliance

Job description

Captain Cook Cruises, part of Journey Beyond, is seeking an Operations Coordinator to ensure smooth daily marine operations on Perth's Swan River. You will coordinate vessel movements, schedules and crew rostering, liaise with crews, managers, authorities and partners, and support workforce planning.

In this fast-paced role you will monitor weather and tides, update stakeholders, coordinate training and maintain compliance records, with a strong emphasis on health, safety and regulatory