Marine Sales Admin: Customer Care & Ops

Whitewater Marine; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts on marine products

Career progression

Professional development opportunities

Work-life balance

Job summary

WhiteWater Marine in Ashmore, QLD 4214 is seeking a Sales Admin to join our team on a full-time basis. This pivotal role provides essential administrative support to the sales function and helps drive accurate, timely service for our customers.

You will process sales orders from receipt to completion, prepare quotations, generate invoices and delivery documents, and coordinate with warehouse teams to meet delivery schedules.

Qualifications

• Experience in client-facing or sales administration roles.
• Strong proficiency with Microsoft Office, especially Excel and Outlook.

Responsibilities

• Processing and managing sales orders from receipt to completion.
• Coordinating with customers to provide quotations, confirmations and order updates.
• Maintaining accurate records of sales transactions and customer information and communication history.
• Supporting the sales team with administrative tasks including scheduling, correspondence and documentation.
• Preparing invoices, delivery documents and other sales-related paperwork.
• Liaising with warehouse and delivery teams to ensure orders are fulfilled correctly and on schedule.
• Managing customer enquiries and directing them to the appropriate team members.
• Entering data into sales systems and databases whilst maintaining data integrity.
• Supporting the resolution of order issues or customer complaints in a professional manner.
• Contributing to administrative efficiency through the maintenance of filing systems and company procedures.
• Reporting to the director.

Skills

Client-facing

Sales administration

Organization

Communication

Attention to detail

Team collaboration

Independence

Tools

Excel

Outlook

Evopos

Xero

CRM software

Job description

WhiteWater Marine in Ashmore, QLD 4214 is seeking a Sales Admin to join our team on a full-time basis. This pivotal role provides essential administrative support to the sales function and helps drive accurate, timely service for our customers.

You will process sales orders from receipt to completion, prepare quotations, generate invoices and delivery documents, and coordinate with warehouse teams to meet delivery schedules.