Manufacturing Manager

Krispy Kreme; Townsville City; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Product discounts

Employee benefits

Career development opportunities

Job summary

Krispy Kreme in Townsville, Australia is seeking a Manufacturing Manager to lead our doughnut production and packing operations on site. You will drive safety, quality, productivity and continuous improvement while developing high-performing teams and managing labour and costs.

You will influence across the business, partner with stakeholders and implement strategies to ensure on-time delivery and adherence to Krispy Kreme standards in a fast-paced food manufacturing environment.

Qualifications

• Around 5+ years' experience in a manufacturing leadership role, ideally within food manufacturing, FMCG or a similar environment.
• Proven experience leading large operational teams and delivering strong safety, quality and productivity outcomes.
• A track record of developing leaders, building team capability and fostering a positive workplace culture.
• Strong commercial acumen, including experience managing labour, productivity and operational costs.
• Sound understanding of food safety, quality and workplace safety requirements.
• A continuous improvement mindset, with the ability to identify opportunities and drive meaningful change.
• Strong communication and stakeholder management skills, with the ability to influence across all levels of the business.

Responsibilities

• Leading manufacturing and packing operations to achieve operational objectives
• Building and developing high-performing leaders and teams
• Driving a strong culture of safety, quality and food safety compliance
• Managing labour, productivity and operational costs
• Monitoring site performance and delivering continuous improvement initiatives
• Ensuring products are produced and delivered on time and to Krispy Kreme standards
• Supporting workforce planning, succession planning and team development
• Partnering with internal stakeholders to achieve business goals

Skills

Manufacturing leadership

People leadership

Safety and quality

Operational cost management

Continuous improvement

Stakeholder management

Communication

Job description

About Krispy Kreme

At Krispy Kreme, we don't just make doughnuts - we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

About the Role

Ready to lead the operation behind our iconic doughnuts? As a Manufacturing Manager, you'll be responsible for leading our manufacturing facility, ensuring our people, processes and products consistently deliver the quality and experience Krispy Kreme is known for.

This is a hands-on leadership role where you'll drive operational excellence, develop high-performing teams and create a culture built on safety, accountability and continuous improvement.

What are you responsible for?

• Leading manufacturing and packing operations to achieve operational objectives
• Building and developing high-performing leaders and teams
• Driving a strong culture of safety, quality and food safety compliance
• Managing labour, productivity and operational costsMonitoring site performance and delivering continuous improvement initiatives
• Ensuring products are produced and delivered on time and to Krispy Kreme standards
• Supporting workforce planning, succession planning and team development
• Partnering with internal stakeholders to achieve business goals

What's In It For You?

• The opportunity to lead a critical function within an iconic global brand
• A supportive environment where your ideas and leadership can make an impact
• Ongoing professional development and career growth opportunities
• The chance to build and develop high-performing teams
• Product discounts and access to a range of employee benefitsA culture that values collaboration, accountability and continuous improvement.

The Sweet Ingredients For Success

• Around 5+ years' experience in a manufacturing leadership role, ideally within food manufacturing, FMCG or a similar environment
• Proven experience leading large operational teams and delivering strong safety, quality and productivity outcomes
• A track record of developing leaders, building team capability and fostering a positive workplace culture
• Strong commercial acumen, including experience managing labour, productivity and operational costs
• Sound understanding of food safety, quality and workplace safety requirements
• A continuous improvement mindset, with the ability to identify opportunities and drive meaningful change
• Strong communication and stakeholder management skills, with the ability to influence across all levels of the business

Why Join Us?

At Krispy Kreme, you're not just taking on a leadership role - you're helping shape the future of an iconic brand. Join a team that's passionate about creating joy, supporting one another and delivering excellence every day.