Mandarin-Speaking Luxury Beauty Advisor (Airport)

Lotte Travel; Melbourne; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Monthly Commission

Team Discount

Airport Store Discount

Free Car Parking

Uniform Provided

Training Program

Employee Assistance

Career Development

Service Awards

Inclusive Culture

Job summary

Lotte Duty Free at Melbourne Airport is seeking Beauty Advisors (Chinese speakers) to deliver luxury retail customer experiences. You will represent leading cosmetics and fragrance brands, offering expert product knowledge and personalised service to international travellers.

The role suits beauty enthusiasts who thrive in a fast-paced, sales-driven environment and enjoy connecting with diverse customers. RSA certification is desirable but not required.

Qualifications

• Fluent Chinese (Mandarin) essential.
• Experience in beauty/fragrance/cosmetics retail.
• Excellent communication and vibrant personality.
• RSA certification is desirable.

Responsibilities

• Engage customers with a friendly and approachable manner.
• Deliver exceptional customer service and personalised beauty consultations.
• Promote benefits of products to generate sales and achieve KPI targets.
• Provide expert product knowledge across cosmetics, skincare, and fragrance.
• Maintain high standards of visual presentation and stock levels.

Skills

Chinese language

Retail sales

Customer service

Communication

RSA certification

Job description

Lotte Duty Free at Melbourne Airport is seeking Beauty Advisors (Chinese speakers) to deliver luxury retail customer experiences. You will represent leading cosmetics and fragrance brands, offering expert product knowledge and personalised service to international travellers.

The role suits beauty enthusiasts who thrive in a fast-paced, sales-driven environment and enjoy connecting with diverse customers. RSA certification is desirable but not required.