Airport Luxury Beauty Advisor (Chinese Speaker)

Lotte Duty Free Group; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Monthly Sales Commission Program

Team Discount Program

Airport Retail Stores Discount (10% -

Job summary

Lotte Duty Free Group at Melbourne Airport is seeking passionate Beauty Advisors who are fluent in Chinese to join a luxury retail team. You will deliver personalised service and expert product knowledge across cosmetics, skincare and fragrance while representing Chanel, Helena Rubinstein and Elizabeth Arden to international travellers.

This full-time role offers a fast-paced, sales-driven environment with a rotating fortnightly schedule, weekend and public holiday shifts, and benefits including

Qualifications

• Fluent Chinese (Mandarin) is essential.
• Proven retail/sales experience in beauty/fragrance/cosmetics.
• Excellent communication skills and vibrant personality.
• Demonstrated passion for beauty, fragrance and skincare products.
• RSA certification desirable but not essential.

Responsibilities

• Engage customers with a friendly and approachable manner.
• Deliver exceptional customer service and personalised beauty consultations.
• Promote benefits of products to generate sales and achieve set KPI’s.
• Provide expert product knowledge across cosmetics, skincare, and fragrance.
• Maintain high standards of visual presentation and stock levels.

Skills

Fluent Chinese (Mandarin)

Retail/sales experience in beauty

Excellent communication

Passion for beauty/fragrance/skincare

RSA certification desirable

Job description

Lotte Duty Free Group at Melbourne Airport is seeking passionate Beauty Advisors who are fluent in Chinese to join a luxury retail team. You will deliver personalised service and expert product knowledge across cosmetics, skincare and fragrance while representing Chanel, Helena Rubinstein and Elizabeth Arden to international travellers.

This full-time role offers a fast-paced, sales-driven environment with a rotating fortnightly schedule, weekend and public holiday shifts, and benefits including