Mandarin-Speaking Beauty Advisor — Luxury Airport Brand

Lotte Duty Free; Melbourne; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Sales commission

Team discount

Airport store discount

Car parking

Uniform provided

Training program

Employee assistance

Career development

Service awards

Diverse & inclusive workplace

Job summary

Lotte Duty Free is seeking Beauty Advisors (Chinese speakers) in Melbourne Airport to deliver tailored beauty consultations and exceptional service to international travellers within a luxury retail setting.

You will represent leading cosmetic and fragrance brands, provide expert product knowledge, and thrive in a fast-paced, sales-driven environment. This full-time role includes total brand exposure and career development opportunities.

Qualifications

• Fluent Mandarin is essential.
• Proven retail/sales experience in beauty, fragrance or cosmetics.
• Excellent communication skills and vibrant personality.
• RSA certification is desirable but not essential.

Responsibilities

• Engage customers with a friendly and approachable manner.
• Deliver exceptional customer service and personalised beauty consultations.
• Promote benefits of products to generate sales and achieve set KPI’s.
• Provide expert product knowledge across cosmetics, skincare, and fragrance.
• Maintain high standards of visual presentation and stock levels.

Skills

Fluent Mandarin

Retail/sales experience

Job description

Lotte Duty Free is seeking Beauty Advisors (Chinese speakers) in Melbourne Airport to deliver tailored beauty consultations and exceptional service to international travellers within a luxury retail setting.

You will represent leading cosmetic and fragrance brands, provide expert product knowledge, and thrive in a fast-paced, sales-driven environment. This full-time role includes total brand exposure and career development opportunities.