Mandarin-Speaking Enterprise Account Manager (GCR) - Remote

Atlassian; Sydney; Hybrid; AUD 140,000 - 210,000; Full time

Job summary

Atlassian is seeking a proactive Enterprise Account Manager who speaks Mandarin to manage and grow our largest enterprise customers in the Greater China Region. You will own the customer lifecycle, drive retention and expansion, and collaborate with regional teams to unlock Total Book of Business growth.

Fluency in English and Mandarin is required, Cantonese is highly regarded. We support flexible work arrangements; Atlassians can work in the office, from home, or a mix, with eligibility to be

Qualifications

• 5+ years in Enterprise Account Management with SaaS
• Fluent English and Mandarin; Cantonese valued
• Autonomy to own revenue and territory
• Strategic multi-threading and executive navigation
• Build with Heart and Balance in customer relationships
• Data-driven forecasting with CRM analytics

Responsibilities

• Own Revenue Accountability: drive sales, maintain a high-accuracy pipeline forecast.
• Drive Account Strategy with cross-functionally with Enterprise Sales, Services, Channel Partners, and Customer Success teams.
• Execute Complex Deals: navigate procurement, legal, and security workflows to close expansion, upsell, and renewal contracts.
• Master the Atlassian GTM Model: adopt and optimize the go-to-market model for enterprise scale.
• Champion Operational Excellence: maintain data hygiene in CRM/analytics tools to predict book of business health.
• Bridge Regional Nuances: translate global strategy into localized execution for Chinese-speaking enterprise clients.

Skills

English & Mandarin

Territory ownership

Strategic navigation

Data-driven forecasting

CRM analytics

Market familiarity

Adaptable

Tools

Salesforce

Job description

Atlassian is seeking a proactive Enterprise Account Manager who speaks Mandarin to manage and grow our largest enterprise customers in the Greater China Region. You will own the customer lifecycle, drive retention and expansion, and collaborate with regional teams to unlock Total Book of Business growth.

Fluency in English and Mandarin is required, Cantonese is highly regarded. We support flexible work arrangements; Atlassians can work in the office, from home, or a mix, with eligibility to be