Manager Workforce Policy

NSW Public Service Commission; Sydney; On-site; AUD 163,000 - 183,000; Full time

Job summary

Transport for NSW is seeking a policy professional to develop and align workforce policies across agencies. You will engage with a broad range of stakeholders to drive policy improvements and resolve issues, while providing expert guidance on escalated policy projects.

The role requires strong policy-writing skills, legislative interpretation, and the ability to translate business needs into effective policy and operational outcomes. The position is based in Sydney with a hybrid work arrangement.

Qualifications

• Relevant tertiary qualifications or equivalent experience in workforce policy.
• Ability to translate business requirements into policy outcomes.
• Experience interpreting legislation and industrial instruments.
• Strong writing, attention to detail and analytical skills.

Responsibilities

• Develop and align workforce policies and procedures across agencies.
• Collaborate with stakeholders to improve policy and remove impediments.
• Provide subject matter expertise on escalated policy issues and priority projects.

Skills

Critical thinking

Policy analysis

Stakeholder engagement

Policy writing

Legislation interpretation

Analytical thinking

Negotiation & influence

Education

Tertiary qualifications

Job description

Organisation/Entity: Transport For NSW

Job category: Policy

Job location: Sydney, NSW, AU, 2020

Job reference number: 111085

Employment type: Permanent Full-Time

Salary range: $163145.0-$182721.0

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

You're a critical thinker who thrives on exploring complex policy issues. Your expertise and advice could influence outcomes for the future of NSW.

In this role, you'll:

Reporting to the Senior Manager Workforce Policy, you will be responsible for developing and aligning workforce policies and procedures across the agencies to ensure they support business objectives and are consistent with government policy, legislative and industrial requirements.

You’ll work closely with a wide range of stakeholders to make policy improvements and to resolve issues and impediments to simplifying provisions across the agencies.

You’ll provide subject matter expertise on escalated policy issues and priority projects.

You crave a career that connects you with people, where you'll meet challenges head on and you're guaranteed to grow.

This permanent position is located in our Elizabeth Street office in Sydney CBD. The role is governed by our hybrid working model, which forms part of the organisation’s Flexible Working Arrangements and associated procedures. This includes a combination of required onsite attendance and approved remote working.

For any enquiries, please contract Ciaran Martin on 0466 616 258.

Relevant tertiary qualifications in a relevant discipline or equivalent experience in driving the development of workforce policy options and strategies to successful completion.

You have proven ability to align and translate business requirements into business and operational outcomes.

You demonstrate a high level of innovative, analytical, conceptual, and problem-solving ability.

You’re a passionate individual who has a strong policy background with a corporate or internal policy focus. You possess people leadership skills with the ability to influence and negotiate effectively and facilitate engagement and consultation with a wide range of stakeholders at all levels.

You demonstrate excellent writing skills, strong attention to detail, and experience interpreting legislation and industrial instruments. You enjoy undertaking research and extensive analysis to develop quality policy documents. You are confident presenting your recommendations and respond appropriately when challenged.

You have experience developing and maintaining strong collaborative working relationships to meet stakeholders’ expectations and are comfortable in a fast-paced and dynamic environment where delivery on tight deadlines is critical.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visitTransport careers .

Applications close 11:59 PM, Wednesday 16th September 2026

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.