Senior Manager Public Transport Systems & Technology

NSW Public Service Commission; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Transport for NSW in Sydney is seeking a Senior Manager Public Transport Systems & Technology for a temporary opportunity up to 22 months. You will lead the Public Transport Technology Delivery team, overseeing systems, applications and data platforms that support NSW's public transport services.

You will manage seven direct reports, drive governance, integration and vendor management, and ensure system performance, security and resilience. Hybrid work arrangements are available.

Qualifications

• Experience managing complex technology platforms and delivery of improvements.
• Strong expertise in enterprise systems, data integration, governance and vendor management.
• Industry certifications in IT service management or project delivery are preferred.

Responsibilities

• Lead the Public Transport Technology Delivery team with strategic oversight of systems, applications and data platforms.
• Provide governance, planning and oversight of technology improvements delivering performance and resilience.
• Direct seven direct reports and drive a high‑performance culture with ongoing innovation.
• Advise senior leaders on technology strategy, system performance and future capability needs.

Skills

Strategic leadership

Enterprise systems

Data integration

Governance

Vendor management

IT service management certification

Job description

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Senior Manager Public Transport Systems & Technology (Temporary opportunity for up to 22 months)

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: South Eveleigh, NSW, AU, 2015

Job reference number: 110980

Employment type: Fixed Term Full-Time

Salary range: An attractive remuneration package

You’re someone who wants to create outcomes that have a real impact on the people of NSW.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Join the Public Transport Technology Delivery team and provide strategic leadership and end-to-end oversight of the systems, applications and data platforms that support the delivery of public transport services across NSW. You'll lead the planning, delivery and governance of technology improvements, ensuring system performance, resilience and operational outcomes align with organisational objectives and customer needs.

Lead multidisciplinary technical teams (7 direct reports), building capability and fostering a high-performance culture while driving innovation, continuous improvement and the adoption of emerging technologies to enhance service reliability, user experience and operational efficiency.

Provide authoritative advice to senior leaders on technology strategy, system performance, integration opportunities and future capability needs, while managing complex stakeholder relationships across transport modes, programs, suppliers and delivery partners.

Ensure critical technology environments remain secure, resilient and compliant by overseeing operational performance, risk management, vendor governance and regulatory obligations to deliver reliable services for customers and the community.

Fixed term full-time opportunity to 31/07/2028 | South Eveleigh, Sydney | Hybrid work arrangements available.

You are a strategic technology leader with experience managing complex technology platforms, system improvements and operational support within large-scale transport, infrastructure or similarly complex environments.

You bring strong expertise in enterprise systems, data integration, governance and vendor management, with a track record of delivering high-quality outcomes in complex stakeholder environments.

An influential and collaborative people leader, you build capable teams, drive innovation and continuous improvement, and translate business needs into technology solutions that improve operational performance and customer outcomes.

You bring industry certifications in IT service management or project delivery.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.