Manager, Support Services

Rochester & Elmore District Health Service; Bendigo; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Salary packaging

Study leave and development

Flexible annual leave

Employee Assistance Program

Descripción de la vacante

Rochester and Elmore District Health Service (REDHS) invites applications for the role of Manager, Support Services. This senior position leads Maintenance, Food Services, Cleaning, Laundry and related functions to deliver safe, high-quality health and aged care services across REDHS.

You will manage a multidisciplinary team, coordinate contractors, drive service planning, risk management and continuous improvement, and report to the Director Allied Health & Community Services.

Formación

• Demonstrated leadership experience in support services, facilities management, hospitality, health services or a related operational environment.
• Strong people management skills with experience leading diverse teams.
• Knowledge of workplace health and safety, risk management and compliance frameworks.
• Experience managing contractors, operational budgets and service performance.
• Excellent communication, problem-solving and stakeholder engagement skills.

Responsabilidades

• Leadership and management of Maintenance, Food Services, Cleaning and Laundry operations
• Fleet management, including vehicle procurement, allocation, maintenance, utilisation and compliance
• Management of accommodation services, including allocation, maintenance and occupancy management
• Oversight of workplace health and safety, infection prevention and environmental hygiene practices
• Ensuring compliance with legislative, regulatory, accreditation, food safety and OH&S requirements
• Contractor management and service monitoring, budget planning and continuous improvement

Conocimientos

Leadership

People management

Budget management

Contractor management

Facilities management

Descripción del empleo

Rochester and Elmore District Health Service

‘To be a trusted leader in our local rural health care'

Manager, Support Services

Full Time, ongoing

Lead the Teams That Keep Our Health Service Running

Rochester and Elmore District Health Service (REDHS) is seeking an experienced and collaborative leader to join our organisation as Manager, Support Services.

This is a key leadership position responsible for the operational management and performance of essential support service functions that underpin the delivery of safe, high-quality healthcare and aged care services across REDHS.

Reporting to the Director Allied Health & Community Services, you will provide leadership across a diverse portfolio including Maintenance, Food Services, Catering, Cleaning, Laundry, Fleet Management and Accommodation Services.

About the Role

The Manager, Support Services is responsible for ensuring the effective delivery of facilities and support services that contribute to a safe, welcoming and well-maintained environment for patients, residents, clients, staff and visitors.

Leading a multidisciplinary team through direct reports including the Team Leader Maintenance, Team Leader Food Service, and Team Leader Catering & Cleaning, you will oversee daily operations, workforce management, service planning, contractor coordination, compliance activities, risk management and continuous improvement initiatives.

Key areas of responsibility include:

Leadership and management of Maintenance, Catering, Food Services, Cleaning and Laundry operations

Fleet management, including vehicle procurement, allocation, maintenance, utilisation and compliance

Management of REDHS accommodation services, including allocation, maintenance and occupancy management

Oversight of workplace health and safety, manual handling, environmental hygiene and infection prevention practices

Ensuring compliance with legislative, regulatory, accreditation, food safety and occupational health and safety requirements

Contractor management and service monitoring

Budget management and operational planning

Leading continuous improvement initiatives to enhance service delivery, efficiency and sustainability

About you

To be successful in this role, you will bring:

Demonstrated leadership experience in support services, facilities management, hospitality, health services or a related operational environment

Strong people management skills with experience leading diverse teams

Knowledge of workplace health and safety, risk management and compliance frameworks

Experience managing contractors, operational budgets and service performance

Highly developed communication, problem-solving and stakeholder engagement skills

The ability to lead change, improve systems and foster a positive team culture

A commitment to delivering high-quality customer service and operational excellence

Applications will be assessed upon receipt and if a suitable applicant is found, the position will close prior to the advertised closing date.

About REDHS

REDHS is a trusted leader in local rural health care. The vision is to be a trusted leader in rural health care, with a commitment to fostering a workplace where people feel valued, respected and connected. As a trusted service provider, REDHS actions shape culture and influence the experience of those served. The practice is located within the REDHS Primary Care Centre, working in close proximity to allied health and other hospital services and practitioners.

Why do our staff like working for us?

• When you join REDHS you are more than just a number, you are valued at REDHS and are part of our caring journey for our community.
• At REDHS we provide a safe well-resourced environment that enables our staff to focus on providing great care
• Our workplace culture is inclusive and diverse and is centred around team connectedness, the provision of safe-quality care, developing our workforce and supporting their well-being
• We have an onsite café that serves great coffee!

What are the benefits for you?

• We offer competitive rates of pay
• You will have access to salary packaging options which means you pay less tax and keep more of your pay
• There are learning and development opportunities including an onsite educator and access to study leave
• Flexible work practices including the option to purchase additional annual leave
• Access to confidential Employee Assistance Program that extends to your immediate family

REDHS is committed to creating a diverse environment and is proud to be an equal opportunity employer. We recognise the value of the diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians and encourages Aboriginal and Torres Strait Islander people to apply.

Your application will include the following questions

• How many years of people management experience do you have?
• Which of the following statements best describes your right to work in Australia?
• Do you have a current Working With Children (WWC) Check?
• Do you have a current Police Check (National Police Certificate) for employment?
• Do you have a current Australian driver's licence?

Rochester and Elmore District Health Service (REDHS) is a small rural health service in north central Victoria providing a broad range of services to its community. Acute and residential aged care services are complemented by primary care services and home nursing.

REDHS delivers a diverse range of services to its local communities including acute services, residential aged care, primary care and home nursing.

The Board, management and staff of REDHS value Respect, Equity, Diligence, Honesty, Service