Manager RTI & Privacy

Queensland Building and Construction Commission (QBCC); Brisbane; On-site; AUD 155,000 - 164,000; Full time

Job summary

Queensland Building and Construction Commission (QBCC) is seeking a senior leader to head the Right to Information and Privacy functions in Brisbane. You will guide lawful, ethical information handling, coach a seven-person team and drive improvements across policies, processes and education.

You will interpret legislation, manage priorities and deliver timely, compliant outcomes while maintaining strong stakeholder relationships and ensuring data protection across the agency.

Qualifications

• Must have management-level RTI and privacy experience.
• Strong knowledge of administrative law and public sector governance.
• Experience in data breach assessment and response planning.
• Excellent stakeholder engagement and coaching capabilities.

Responsibilities

• Lead, coach and develop the RTI and Privacy team.
• Provide trusted advice on complex legislative and information-handling matters.
• Strengthen policies, procedures, reporting and quality assurance.
• Identify trends, risks and opportunities for continuous improvement.
• Administer the administrative access policy and embed privacy management framework.
• Liaise with regulator and participate in mediation to support learning.
• Provide weekly RTI statistics and oversee case management data.
• Build productive relationships with internal and external stakeholders.

Skills

RTI & Privacy

Legislation interpretation

Stakeholder engagement

Team leadership

Data protection

Education

Legal training

Job description

$154,786 - $163,552 p.a. + super + leave loading

Leading a team of seven, you will oversee the QBCC's Right to Information and Privacy functions while driving timely, lawful and customer-focused outcomes. You will manage priorities, workloads, resources and statutory timeframes, helping the team maintain service standards and address case backlogs.

You will also provide expert guidance across the QBCC on Right to Information, privacy, disclosure, confidentiality, administrative access, data breaches and responsible information handling. With the scope to take ownership and evolve the function, you will help embed stronger privacy practices and deliver practical improvements to policies, processes, reporting, quality assurance and education.

In this role, you will:

• lead, coach and develop the Right to Information and Privacy team members
• provide trusted advice on complex legislative and information-handling matters
• strengthen policies, procedures, reporting and quality assurance
• identify trends, risks and opportunities for continuous improvement
• administer the QBCC's administrative access policy and help embed the privacy management framework by addressing recommendations from the privacy maturity assessment
• liaise with the regulator and participate in mediation to enhance your learning
• provide weekly RTI statistics to the department and oversee case management data in preparation of the annual statistical reporting for the Commissioner
• build productive relationships with internal business areas, applicants, complainants, customers and other agencies

This position is based in Brisbane. While the role allows for flexibility in working from home, regular in-person attendance at the Brisbane office is a mandatory requirement.

Please refer to the Position Description for a full list of key role responsibilities and suitability requirements.

About you

You are an assured and thoughtful leader with substantial experience across both Right to Information and Privacy. You can interpret legislation, balance competing priorities and make decisions that are lawful, ethical and defensible.

Just as importantly, you know how to bring people with you. You set clear expectations, share your technical knowledge and provide meaningful coaching and feedback. You can keep a team focused on delivery while supporting wellbeing, professional development and continuous learning.

To succeed in this role, you will bring:

• demonstrated management-level experience in both Right to Information and Privacy
• substantial knowledge of Right to Information, privacy, administrative law and public sector governance
• experience in administrative decision-making, applying sound judgement, complaints handling, data breach assessment and response planning
• strong statutory interpretation skills to undertake legislative assessments around data breaches and make informed decisions
• proven experience leading people and building a positive, high-performing team culture
• strong communication and stakeholder engagement skills

Highly regarded experience:

• Legal training
• Case management and workload allocation
• Data analysis
• Public sector

Why join the QBCC?

The QBCC is Queensland's independent building and construction regulator, helping protect the community and support the building industry through fair and transparent regulation.

At the QBCC, you'll be part of a purpose driven organisation where your work matters. You will work with dedicated professionals who value integrity, collaboration and learning. You'll have opportunities to grow while making a real contribution to shaping the QBCC's future and outcomes for our stakeholders.

If you're ready to dive into a career defining transformation journey with us, where your impact will help shape what comes next, we'd love to hear from you.

The QBCC is Queensland’s independent building and construction regulator, dedicated to educating, protecting and supporting both the industry and the community. Through fair, transparent and accountable regulation, the QBCC helps build confidence and strengthens one of Queensland’s most vital industries.

This is a defining decade for the building and construction sector, with ambitious housing targets and the Olympic and Paralympic legacy ahead. The QBCC is responding with focus and ambition, modernising services, deepening relationships and building the internal capability needed to deliver at scale.

The QBCC is Queensland’s independent building and construction regulator, dedicated to educating, protecting and supporting both the industry and the community. Through fair, transparent and accountable regulation, the QBCC helps build confidence and strengthens one of Queensland’s most vital industries.

This is a defining decade for the building and construction sector, with ambitious housing targets and the Olympic and Paralympic legacy ahead. The QBCC is responding with focus and ambition, modernising services, deepening relationships and building the internal capability needed to deliver at scale.