Manager, Risk and Control Advisory

Hollard Insurance Australia; North Sydney Council; Hybrid; AUD 100,000 - 140,000; Full time

Job summary

Hollard Insurance Australia is seeking a Line 1 Risk and Controls Advisor to partner with the Finance function and deliver practical risk advice across risk identification, evaluation, mitigation and escalation. You’ll engage senior leaders, support risk assessments and drive control ownership in a dynamic general insurer.

This hybrid Sydney-based role focuses on operational risk, incidents and issues, risk maturity uplift and practical risk outcomes within Finance, requiring strong stakeholder

Qualifications

• Experience in Line 1 risk management, operational risk or control assurance in financial services.
• Ability to engage, influence and challenge senior stakeholders.
• Facilitate quarterly risk forums and complete BAU control testing independently.
• Desirable tertiary qualifications in relevant fields.
• Strong understanding of operational controls and risk ownership.

Responsibilities

• Act as the embedded Line 1 operational risk partner for Finance, building trusted relationships, providing practical advice and constructive challenge
• Provide hands-on support across operational risk activities, including risk assessments, control reviews, incident and issue management, risk reporting and risk maturity uplift initiatives
• Support Finance stakeholders to identify practical control improvements and clarify ownership of risks, controls, issues, actions and remediation plans
• Provide insight driven reporting and collaborate with Line 2 and Line 3 teams for consistent application of risk frameworks
• Conduct risk assessments across projects and business changes, including Risk in Change, Partner/Supplier and Uncapped Indemnity assessments.

Skills

Line 1 risk

Operational risk

Stakeholder influence

Control assurance

BAU testing

Education

Tertiary qualifications in Business, Economics, Finance, Risk Management or Law

Job description

• Opportunity to work with one of Australia’s largest general insurers
• Join a supportive and experienced Risk and Control Advisory team
• Flexible/Hybrid role open to applicants based in Sydney

About Hollard

Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, bicycle and pet, in proud partnership with some of Australia's biggest consumer brands and broker businesses. As an independent and privately owned company, we believe we can go further together – for our people, customers, communities and partners – through an innovative approach to providing insurance.

Our state-of-the-art facilities in North Sydney reflect our commitment to providing innovative workspaces that support hybrid and remote work.

About the Role

Reporting to the Senior Manager, Business Risk Advisory, you'll be a key member of the Line 1 Risk and Controls Advisory team supporting Hollard's Finance function. In this business facing operational risk advisory role, you'll partner closely with senior leaders, managers and their teams, being the go-to person our leaders turn to when something comes up. You'll provide practical advice and hands on support across risk identification, evaluation, mitigation, escalations and risk acceptance decisions.

In this role, you'll be primarily focused on operational risk, controls, incidents, issues, delivered risk, control ownership and risk maturity uplift within the Finance Function. It requires sharp judgement, strong stakeholder influence and a knack for keeping risk practical.

Key Responsibilities

• Act as the embedded Line 1 operational risk partner for Finance, building trusted relationships, providing practical advice and constructive challenge
• Provide hands‑on support across operational risk activities, including risk assessments, control reviews, incident and issue management, risk reporting and risk maturity uplift initiatives
• Support Finance stakeholders to identify practical control improvements and clarify ownership of risks, controls, issues, actions and remediation plans
• Provide insight driven reporting and collaborate with Line 2 and Line 3 teams for consistent application of risk frameworks
• Conduct risk assessments across projects and business changes, including Risk in Change, Partner/Supplier and Uncapped Indemnity assessments.

About You

• Demonstrated experience in Line 1 risk management, operational risk, business risk advisory and/or control assurance within the financial services industry; general insurance experience is strongly preferred
• Confidence to engage, influence and constructively challenge senior stakeholders
• Ability to facilitate quarterly risk forums and complete BAU control testing independently
• Tertiary qualifications in Business, Economics, Finance, Risk Management or Law are desirable
• Strong control mindset, including understanding of operational controls, reconciliations, approvals, segregation of duties, manual processes, issue management, remediation actions and control ownership

Working at Hollard

At Hollard, you’ll discover an environment where you can truly make an impact. We offer the best of both worlds – the opportunity, agility and creativity of a company growing with scale, alongside a focus on becoming a catalyst for enduring, positive, social change.

We’re a tight-knit team, where authentic voices and unique perspectives matter. We work supportively, collaboratively and inclusively to help shape our future and create shared value for our communities.

Hollard proudly promotes flexible work including remote work, non‑traditional work patterns, and work‑family balance. We’re also unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion. We actively seek to hire for your different lived experiences, including as it relates to disability, ethnicity, faith, Aboriginal and Torres Strait Islander

We’re building something special. Working closely with our industry partners to reshape insurance for the better, we’re people changing insurance.

Please note:

Even if you don’t meet all our selection criteria, we encourage you to apply.

A full background check will be completed on the successful applicant.

Visit the Hollard careers page to learn about how Hollard will collect, store and handle your personal information.