Instructional Designer

Hollard Insurance Australia

North Sydney Council

Hybrid

AUD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Flexible work arrangements

Innovative workspaces

Commitment to diverse hiring

Job summary

A leading insurance company is seeking a Mid-Senior level instructional designer to create practical learning for over 1,600 employees. This role focuses on designing impactful learning experiences, developing materials for diversity and inclusion, and utilizing digital learning tools. The successful candidate will have proven experience in instructional design and content development across various formats. The company promotes a flexible work environment that values diversity and encourages applicants who meet a range of criteria to apply.

Qualifications

Demonstrated capability in instructional design with successful learning content.
Ability to create content in various formats: eLearning, microlearning, toolkit.
Experience designing capability development content.

Responsibilities

Design and deliver innovative capability uplift content and learning sessions.
Create engaging learning products for 350+ leaders.
Develop DEI and talent development materials.

Skills

Instructional design

Proficiency with authoring tools

Compliance training experience

Problem-solving

Curiosity

Tools

Articulate Storyline

Articulate Rise

Job description

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Design practical learning for 1,600+ employees
Build leader, DEI and talent development content
Drive meaningful, high impact capability uplift

About Hollard

Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, bicycle and pet, in proud partnership with some of Australia's biggest consumer brands and broker businesses. As an independent and privately owned company, we believe we can go further together – for our people, customers, communities and partners – through an innovative approach to providing insurance.

Our state-of-the-art facilities in North Sydney reflect our commitment to providing innovative workspaces that support hybrid and remote work.

About the Role

Hollard Insurance is on a trajectory toward becoming Australia's insurance partner of choice, powered by people. General insurance is changing significantly, and we're building the capability infrastructure to match that ambition. The culture here is genuinely different - we care about making learning work in practice, not just ticking compliance boxes.

This role is about designing learning that matters. It reports to the Head of Capability and Talent, and focuses on designing practical, high impact learning for leaders and staff, including development programs, DEI and talent resources, and leadership onboarding tools that drive real results.

The Role at a Glance

Design and deliver innovative capability uplift content, monthly learning sessions and practical resources leaders can use immediately.
Create engaging learning products including microlearning modules, toolkits, job aids, and leadership onboarding materials for 350+ people leaders.
Develop DEI, talent and succession content, including campaign materials for initiatives such as International Women's Week, Respect@Work etc.
Build or customise learning modules (including compliance and mandatory training) and maintain up-to-date resource libraries and SharePoint hubs.
Produce learning experiences that address real leadership challenges, with a focus on critical thinking, resilience, and leading Hollard programs.
Work with digital learning tools (e.g. Articulate Storyline/Rise) to design high quality, scalable content.

Your Profile

Demonstrated capability in instructional design – you've built learning content that actually works.
Proficiency with authoring tools (Articulate Storyline/Rise or equivalent).
Experience designing both compliance training and capability development content.
Ability to create content across different formats: eLearning, microlearning, toolkit.
Ability to problem solve and be highly curious.

Working at Hollard

At Hollard, you’ll discover an environment where you can truly make an impact. We offer the best of both worlds – the opportunity, agility, and creativity of a company growing with scale, alongside a focus on becoming a catalyst for enduring, positive, social change.

We’re a tight-knit team, where authentic voices and unique perspectives matter. We work supportively, collaboratively and inclusively to help shape our future and create shared value for our communities.

Hollard proudly promotes flexible work including remote work, non-traditional work patterns, and work-family balance. We’re also unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion. We actively seek to hire for your different lived experiences, including as it relates to disability, ethnicity, faith, Aboriginal and Torres Strait Islander Peoples, gender diversity, sexual orientation, age, neurodiversity.

We’re building something special. Working closely with our industry partners to reshape insurance for the better, we’re people changing insurance.

Please note:

Even if you don’t meet all our selection criteria, we encourage you to apply.

A full background check will be completed on the successful applicant.

We will not require any support from Recruitment Agencies and kindly request that no unsolicited resumes are sent to Hollard in relation to this role or others. Only direct applications will be considered.

Visit the Hollard careers page to learn about how Hollard will collect, store and handle your personal information.

We are NOT engaging Recruitment Agencies for this role and ask agencies to respect our policy of no unsolicited contact regarding advertised vacancies.

Seniority level