Manager - Risk Advisory and Assurance

Genpact; Sydney; On-site; AUD 140,000 - 200,000; Full time

Job summary

Genpact Australia is seeking a Manager, Risk Advisory & Assurance Domain to lead and deliver risk solutions for Australian clients, including Operational Risk Management, Internal Control Design, and APRA compliance. The role requires onsite leadership and strong client engagement in Sydney to grow Genpact's risk services footprint.

You will manage engagements end-to-end, lead teams, and partner with senior management to drive delivery excellence and new business opportunities for the firm.

Qualifications

• Risk advisory/assurance experience with operational risk and compliance concepts.
• Experience in risk consulting with client issue understanding and solution delivery.
• Exceptional written and verbal communications skills.

Responsibilities

• Lead and support client delivery of risk and assurance solutions across global locations.
• Communicate with the client and manage business relations.
• Support Business Development across Risk Advisory for new clients and expansion of existing accounts.
• Manage multiple engagements with end-to-end ownership of planning, execution and delivery.
• Attend meetings with senior client management to understand objectives and align project Mandates.
• Review project deliverables to ensure quality and risk framework coverage.
• Propose implementable recommendations for design level / compliance issues.
• Lead teams across Genpact hierarchies for multiple engagements.
• Conduct performance appraisals, provide feedback and support career development.
• Define performance goals and coach team members; participate in hiring processes.

Skills

Risk advisory

Client relations

Delivery management

Communication skills

Leadership

Regulatory compliance

GRC tools

Tools

GRC tools

Job description

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager, Risk Advisory & Assurance Domain!

The Manager role with leadership and technical experience in Risk Advisory and Assurance Domain and understanding of Genpact Risk solutions will be uniquely positioned to lead and support client delivery for our clients in Australia. The person will be responsible to independently communicate with the client and create/ manage business relations. They will also be responsible for account mining to identify new opportunities with the existing/new business connects. Their effort in building connects with the client would be extremely useful in building Genpact as a company and brand in the market. Their onsite presence will help create visibility for our capabilities. They will represent the Risk Advisory Services as part of the consulting practice for Genpact Australia and will be responsible for leading solutions like Operational Risk Management, Internal Control Framework Design and Review, Enterprise Risk Management, Risk Framework Development etc. to comply with various APRA regulations. The person will also be responsible to support Business Development activities across Risk Advisory domain for new clients and support mining and business expansion of existing client accounts of Genpact Axis. In their role as Manager with Genpact Australia, they will be responsible for leading large accounts for Genpact.

Responsibilities

Client Service and Delivery Responsibilities

• Ability to lead and support client delivery of risk and assurance solutions across global locations
• Ability to independently communicate with the client and create/ manage business relations
• Will be responsible to support Business Development activities across Risk Advisory domain for new clients and support mining and business expansion of existing client accounts of Genpact
• Ability to independently manage multiple customer engagements leading teams with end-to-end responsibility of planning, execution and achievement of client mandate.
• Will independently interact with the customers to understand expectations, accordingly, assign team members to the project basis skill set required, define timelines/deliverables and take key decisions with regards to project management. This requires attending meetings with senior management of the client to understand their business objectives, assignment mandate etc.
• Will review the project deliverables to ensure quality standards are maintained. This will include review of design assessment, operating effectiveness testing / fieldwork performed by team members, providing valuable inputs to ensure all aspects of the risk management framework mandate are covered.
• Will be responsible for structuring implementable recommendations for design level / compliance issues. Will be responsible for engaging with client’s department/functional heads to discuss the issues observed as a result of the fieldwork undertaken, so as to understand the business impact and root cause of the issue.

Team Management Responsibilities

• Will be responsible for leading teams with risk professionals across the Genpact hierarchies from Analysts to Managers for multiple engagements
• Will be responsible for conducting performance appraisal, providing project-based feedback and grooming and career development of team members.
• Will define performance management and annual goal setting for team members, defining their career development path and coach team members and would also be responsible to authorize their leaves, etc.
• Will participate in organization hiring process to support HR in assessing and onboarding appropriate skillset.

Knowledge (Factual or procedural information needed to perform in the role)

• Understanding of principles, practices, theories and concepts relating to risk (e.g. operational risk, compliance risk, project risks)
• Working knowledge of risk appetite and governance concepts
• Relevant years of Risk advisory and Assurance domain experience with working knowledge of Operational Risk and Compliance frameworks, GRC tools, Control Assurance policies and procedures
• Understanding of the Banking and Financial Services Industry
• Has worked in Risk Consulting with exposure to client issue understanding, proposal development, solution planning and execution
• Ability to develop cross functional knowledge of risk management policies and procedures adhering to Regulators as well as specific internal corporate requirements
• Ability to work with complex business organizations and provide operational risk expertise and consulting for projects and initiatives generally spanning multiple business lines and geographies

Qualifications we seek in you!

Minimum Qualifications

• Relevant years of Risk advisory and Assurance domain experience with working knowledge of Operational Risk and Compliance frameworks, GRC tools, Control Assurance policies and procedures.
• Has worked in Risk Consulting with exposure to client issue understanding, proposal development, solution planning and execution.
• Exceptional communications skills, both written and verbal.
• Ability to gain the confidence of management and staff through attributes such as professionalism and positive attitude.
• Developed negotiations skills.
• Delivery Focus – Strong ability to work to deadline and manage multiple, potentially conflicting timeframes whilst achieving timely delivery and a consistent customer service experience.
• Building Relationships – Focused approach to developing, maintaining and using collaborative relationships to deliver information which is fit-for purpose and of a consistent quality to achieve the accomplishment of work goals.
• Working with Passion – Developed emotional intelligence and self-awareness with a passion in s triving towardshigher levels of performance and expertise; modifies behaviour to accommodate tasks, situations, and individuals involved.
• Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
• Managing the Job - Demonstrated ability to work independently and under pressure, effectively managing one’s time and resources to ensure that work is completed efficiently.
• Performing for Excellence – Attention to detail, setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; proactively developing standards of excellence.
• Team player – Strong commitment to teamwork with a solution orientated approach.
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.