Manager, Portfolio Delivery Digital Workplace

IAG; Melbourne; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

13%+ superannuation

20 days annual leave + 5 days MyLeave

Work from home / myFlex

Up to 50% off personal insurance

LinkedIn Learning access

20 weeks parental leave

Job summary

IAG is seeking a strategic Portfolio Delivery Lead to govern, plan and measure the Digital Workplace portfolio, ensuring investments deliver business value and exceptional employee experiences.

In this permanent hybrid role, you will unite investment decisions, priorities and resources, providing insights and governance to enable informed leadership decisions and maximize portfolio value across enterprise initiatives.

Qualifications

• 10+ years delivering complex portfolios in enterprise environments.
• Proven governance, performance reporting and exec-level communications.
• Strong commercial acumen with experience overseeing investment funding and value realisation.
• Excellent stakeholder engagement, influencing and communication skills.

Responsibilities

• Lead annual and quarterly portfolio planning, prioritisation and OKR setting.
• Drive portfolio performance management through KPI tracking and timely insights.
• Manage portfolio governance and operating rhythms (forums, leadership meetings, executive reporting).
• Maintain oversight of portfolio governance, funding controls, financial performance and delivery transparency.
• Coordinate risks, issues, dependencies, milestones and actions; enforce PMO standards and delivery disciplines.
• Embed and continuously improve portfolio ways of working and delivery controls.
• Support workforce planning, demand management and cross-portfolio prioritisation.
• Build a high-performing portfolio community through stakeholder engagement and mentoring.

Skills

Portfolio governance

Executive reporting

Stakeholder engagement

Commercial acumen

Data-driven insights

Delivery leadership

Education

Bachelor's degree in Technology or related

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Help shape the future of how our people work, connect and collaborate.

We're looking for a strategic Portfolio Delivery Lead to drive the governance, planning and performance of our Digital Workplace portfolio, ensuring key investments deliver meaningful business value and exceptional employee experiences.

Working at the centre of a significant change portfolio, you'll bring together investment decisions, delivery priorities, resources and risk management to ensure successful execution across the enterprise. You'll provide the insights, transparency and governance that enable leaders to make informed decisions, maximise value and deliver outcomes with confidence.

This is an exciting opportunity for a commercially minded portfolio leader who enjoys turning strategy into action, navigating complexity and influencing outcomes at scale. If you're passionate about delivering enterprise-wide transformation and making a real impact, we'd love to hear from you.

What You’ll Do

• Lead annual and quarterly portfolio planning, prioritisation and OKR setting, ensuring initiatives align to strategic objectives and deliver measurable business outcomes.
• Drive portfolio performance management through KPI tracking, milestone reporting and the delivery of timely insights that support informed decision-making.
• Manage key portfolio governance and operating rhythms, including planning forums, leadership meetings, All Hands, executive reporting, QBRs and decision-making forums.
• Maintain oversight of portfolio governance, funding controls, financial performance, investment status and delivery transparency to ensure strong portfolio health.
• Coordinate and communicate portfolio risks, issues, dependencies, milestones and actions, while driving adherence to PMO standards, quality gates and delivery disciplines.
• Embed and continuously improve portfolio ways of working, operating rhythms and delivery controls to strengthen execution across teams and delivery partners.
• Support workforce planning, demand management and cross-portfolio prioritisation through data-driven insights, reporting and resource optimisation.
• Build a high-performing portfolio community through stakeholder engagement, onboarding excellence, mentoring project managers and supporting capability uplift across the broader PM practice.

This is a permanent role and offer a flexible hybrid work model based in Gadigal Country (Sydney) or Naarm (Melbourne).

What You’ll Bring

• 10+ years' experience delivering complex portfolios, programs or large-scale initiatives within enterprise environments, working across broad stakeholder groups and cross-functional teams.
• Proven experience managing portfolio governance, performance reporting and executive-level communications, with the ability to provide clear, actionable insights.
• Strong commercial acumen, including experience overseeing investment funding, financial performance and value realisation.
• Exceptional stakeholder engagement, influencing and communication skills, with the ability to articulate complex delivery, operational and portfolio risks clearly and confidently.
• Demonstrated ability to set clear expectations, drive accountability and consistently deliver against agreed outcomes in fast-paced environments.

Bachelor's degree in Technology or a related discipline, with experience in End User Computing, workplace collaboration technologies and contact centre portfolios highly regarded.

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what's important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***********@iag.com.au for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It's our people promise.

We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.