Manager of Resident Success

Trinity Residential College; Perth; Presencial; AUD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onsite accommodation included

Three meals daily

Onsite gym

Bonus Christmas leave

Employee Assistance Program

Parental leave

Diversity & inclusion

Descripción de la vacante

Trinity Residential College in Perth seeks a Manager of Resident Success to lead academic support, resident development and employability programs while providing pastoral care. You will identify support needs, coordinate assistance, build partnerships with university services and alumni, and work with leadership to promote a positive experience and improve resident outcomes.

The role emphasizes academic success, personal and professional skill development, and collaboration with tutors, college

Formación

• Relevant tertiary qualification and/or equivalent experience in education, higher education, resident services, career development, teaching or a related field.

Responsabilidades

• Promote academic achievement and support residents to be proactive in striving for success.

Conocimientos

Resident support

Workshop facilitation

Program development

Interpersonal skills

Organisational skills

Judgement & discretion

Digital systems & AI tools

Microsoft Office (Excel)

Communication with stakeholders

Educación

Tertiary qualification or equivalent experience in education/higher education

Herramientas

Excel

National Police Check

Working with Children Check

AI tools (approved)

Descripción del empleo

About the College

At Trinity Residential College, we provide a welcoming and supportive home away from home for university students seeking accommodation in Perth. We're proud to offer an all-inclusive accommodation experience grounded in family values. We focus on providing an environment that contributes to positive personal, social, academic, wellbeing and career outcomes for residents.

About the role

The Manager of Resident Success is responsible for leading the College's academic success, resident development and employability programs, while providing pastoral support to residents. The role supports residents to achieve their academic potential, develop personal and professional skills, and prepare for life beyond university. It identifies support needs, coordinates appropriate assistance, develops relevant programs and builds partnerships with university services, alumni and external professionals. The role works closely with College leadership, Resident Advisors, tutors, university services and other stakeholders to promote a positive experience and improve resident outcomes.

Key responsibilities

In this role you will:

• Promote academic achievement and support residents to be proactive in striving for success.
• Identify residents requiring additional academic support and coordinate appropriate assistance.
• Oversee the College's tutoring and academic mentoring programs.
• Establish partnerships with alumni, College staff, university services and external partners that provide residents with mentoring, networking and career development opportunities.
• Develop and coordinate workshops, speakers and practical experiences that develop residents' personal, leadership and professional skills.
• Support residents to prepare for employment, internships, scholarships and other opportunities by developing, coordinating and evaluating employability programs that provide practical skills in networking, resume creation, application writing and interview skills.
• Use resident and program data to identify needs, assess outcomes and guide improvements.
• Provide support to an allocated cohort of residents, including academic and pastoral check-ins.

About you

To be successful in this role you will have:

• Relevant tertiary qualification and/or equivalent experience in education, higher education, resident services, career development, teaching or a related field.
• Experience supporting residents in a university, residential education or comparable environment.
• Ability to facilitate workshops, presentations, training and resident development activities.
• Demonstrated ability to develop, coordinate and evaluate academic, resident development or professional development programs.
• Strong interpersonal, written and verbal communication skills, with the ability to engage effectively with diverse young adults and professional stakeholders.
• Well-developed organisational skills and the ability to manage competing priorities.
• Sound judgement, discretion and the ability to respond appropriately to resident welfare matters.
• Competence in Microsoft Office, particularly Excel, and confidence using relevant digital systems and approved AI tools.
• National Police Check.
• Working with Children Check.

Employee Benefits

• Onsite accommodation provided (2-bedroom flat with kitchen, laundry, parking space and backyard) and in a leafy suburb close to the river.
• The option to eat 3 meals a day in the College dining hall.
• Onsite gym.
• Bonus Christmas leave - 3 extra paid days off over the festive season, on top of your standard 4 weeks of annual leave
• Access to free and confidential counselling support through our Employee Assistance Program (EAP)
• Employer-funded paid parental leave once eligibility period has been met
• Trinity Residential College supports workplace diversity and values the contribution of people from diverse backgrounds. In particular, applications are encouraged from Aboriginal and/or Torres Strait Islander people.

Only applications from individuals with full working rights in Australia will be considered. The College is not able to offer visa sponsorship. Unsolicited applications from Recruitment Agencies will not be accepted.

Trinity Residential College is located on Whadjuk Boodja land. We acknowledge the rich history of the Whadjuk Nyungar people, who are the custodians of this land, and pay respect to their elders, past, present and emerging.