Manager, Marketing E-Commerce - Marketing Planning & Partnerships

Qantas Group; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Discounted travel for you and family

Flexible leave options

Rewards program access across partners

Wellbeing and health programs

Job summary

Qantas Group is seeking a Manager EComm Marketing to lead the marketing strategy, insights, and campaign plans across the ECommerce businesses. You will manage one direct report and collaborate with Commercial, Product, and agency partners to drive commercial outcomes and member engagement.

You will translate performance analytics into optimisations, negotiate partner support, and communicate with senior stakeholders including Finance, Legal, and the Retail tribe.

Qualifications

• What you'll bring includes a marketing/communications qualification and a proven ability to manage external partners and collaborate with internal teams.
• Track record in executing end-to-end marketing activity and turning strategy into briefs for execution teams.
• Strong problem-solving, negotiation, and influencing skills to achieve win-win outcomes.
• Strategic, analytical thinker with a focus on delivering commercial returns.
• Curiosity about campaign performance drivers and market trends.
• Ability to thrive in a fast-paced environment with tight deadlines.
• Highly organised, proactive, and experienced in coaching a team.
• Excellent written and verbal communication with senior stakeholders.

Responsibilities

• Lead a team to translate insight-led strategies into actionable plans and partner outcomes.
• Drive marketing strategy, insights, and campaign plans across Ecommerce businesses.
• Manage one direct report and coordinate with Commercial, Product, and agency stakeholders.
• Negotiate partner support, scope new initiatives, and translate analytics into optimisations.
• Act as primary contact for senior external partners and internal stakeholders across Finance, Product, Legal, and Retail.

Skills

Marketing strategy

Partner management

Campaign briefs

Negotiation

Analytics

Stakeholder management

Team coaching

Communication

Education

Tertiary qualifications in Marketing or Communications

Job description

• Challenge yourself to drive EComm marketing strategy and partnerships
• Play a pivotal role in leading a team to transform insight-led strategies into actionable plans and partner outcomes
• 14-month fixed-term maternity leave opportunity based at our Mascot Corporate Campus

Qantas has always been dedicated to going above and beyond for their customers – both in the air, and on the ground. At Qantas Loyalty, we’re a huge part of that commitment. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

As the Manager EComm Marketing, reporting to the Senior Marketing Manager EComm, you will play a lead role in driving marketing strategy, insights, and campaign plans across the ECommerce businesses, while managing one direct report. Working closely with Commercial teams, you will identify growth opportunities across owned products and partnerships, transform insight-led activity plans into integrated briefs for the Marketing Centre of Excellence (CoE), negotiate partner support, scope new initiatives, and translate performance analytics into actionable optimisations.

Serving as the primary contact for senior external partners and key internal stakeholders—including Finance, Product, Legal, and the broader Retail tribe—you will provide leadership and coaching for your direct report to ensure all marketing initiatives deliver strong commercial return and drive member engagement for Qantas Loyalty.

What you'll bring:

• Tertiary qualifications in Marketing, Communications, or a related discipline.
• Proven experience in external partner relationship management and collaborating with internal commercial, product, and agency stakeholders.
• Demonstrated track record in executing end-to‑to‑end marketing activity, converting strategic direction into actionable campaign briefs for execution teams.
• Strong problem‑solving, negotiation, and influencing skills to achieve win‑win outcomes.
• High‑level strategic and analytical capabilities with a focus on prioritising outcomes for commercial return.
• Natural curiosity regarding campaign performance drivers ("the why and the what") and how marketing can capitalise on current market trends.
• Ability to thrive in a fast‑paced environment under tight deadlines.
• Highly organised, proactive, dynamic, and experienced in team development and coaching.
• Exceptional written and verbal communication skills, with the ability to effectively liaise with senior executive levels both internally and externally.
• Experience managing legal, commercial, regulatory, and branding requirements. We’re committed to helping you build your career.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Applications Close: Midnight Sunday 20th September 2026