Manager HR Centre Services

Queensland Corrective Services; City of Brisbane; On-site; AUD 120,000 - 150,000; Full time

Job summary

Queensland Corrective Services is seeking a seasoned HR leader to join the People Capability Command as Manager, Human Resources - Centre Services. You will coordinate HR services across correctional centres, lead HR business partners, and oversee payroll, rostering, and workforce management in a high-security environment.

In this executive role, you will drive strategic HR direction, build capability, and ensure consistent, compliant practices.

Qualifications

• Proven experience leading multidisciplinary teams.
• Extensive senior HR advisory experience supporting senior leaders.
• Experience in operational HR management within public safety, frontline service delivery or highly unionised environments.
• Strong relationship, communication and influencing skills.
• Sound analytical and solution design capability.

Responsibilities

• Lead HR business partnering and specialist support across correctional centres.
• Coordinate payroll and timesheet support, rostering and workforce management.
• Provide strategic direction and governance for HR practices.
• Build team capability and promote compliant HR processes.
• Collaborate with senior leaders and other Manager HR Centre Services.

Skills

Leadership

HR advisory

Stakeholder management

Analytical skills

Communication

Education

Formal HR qualifications

Job description

Queensland Corrective Services – Brisbane QLD

Lead the delivery of high-quality, consistent human resources services to Queensland Corrective Services correctional centres. As Manager, Human Resources – Centre Services, you will lead HR business partnering and specialist support functions across strategic and operational HR advice, payroll and timesheet support, rostering, workforce management and establishment management. You will build team capability, strengthen service delivery, influence senior stakeholders and embed contemporary, compliant HR practices across a complex frontline environment. This permanent AO8 role is based in Brisbane CBD and offers the opportunity to shape HR services that support safe, responsive correctional operations across Queensland.

Queensland Corrective Services is seeking an experienced and influential human resources leader to join People Capability Command as Manager, Human Resources - Centre Services. In this key leadership role, you will coordinate the effective and efficient delivery of human resources services to correctional centres. You will lead a portfolio of head office based Principal Consultant Human Resources Business Partners and HR Centre Services support functions, providing strategic direction and oversight across operational HR advice, payroll and timesheet support, rostering and workforce management, and establishment management. You will be responsible for leading a centralised HR function that delivers high quality, efficient and consistent services across correctional centres. Depending on the assigned portfolio, you will lead HR business partners and local HR teams within a Custodial Operations Command model, or lead a specialist rostering or Centre Services support function. A strong focus will be placed on building team capability, embedding contemporary HR practices, monitoring service delivery and promoting consistent approaches across locations. Working closely with senior leaders, managers and key stakeholders, you will provide authoritative advice, build strong and respectful relationships, and influence outcomes that support effective workforce management, governance and compliance. You will also work collaboratively with the other Manager, HR Centre Services to provide consistent portfolio leadership and operate interchangeably across portfolios when required. To be successful, you will demonstrate:

• proven experience leading multidisciplinary teams and building capability and performance
• extensive senior HR advisory experience, including support to senior leaders and complex case management
• experience in operational HR management, public safety, frontline service delivery or a highly unionised environment
• strong relationship, communication and influencing skills
• sound analytical and solution design capability, with experience improving HR processes, procedures and service delivery.

Formal qualifications in human resource management, along with HR business partnering or frontline service experience, will be highly regarded.

Applications to remain current for 12 months.