Manager, External Providers

Allied Health - Corrections Victoria; Melbourne; On-site; AUD 143,000 - 191,000; Full time

Benefits offered by this job

Flexible working arrangements

Senior leadership role

Professional growth opportunities

Executive advisory work

Job summary

Allied Health - Corrections Victoria leads the oversight of external clinical providers to ensure services meet contractual obligations and quality standards. You will drive procurement, contract management and continuous improvement across statewide external services.

You will lead and develop the External Providers team, build strong provider partnerships, and advise on complex operational and governance issues to improve service outcomes.

Qualifications

• Experience overseeing contracted clinical services.
• Proven procurement and contract management leadership.
• Strong stakeholder engagement and negotiation.
• High-level advisory capabilities.
• Knowledge of governance and accountability frameworks.
• Excellent written and spoken communication.
• Leadership experience to drive performance.

Responsibilities

• Lead procurement and contract management for externally delivered clinical services.
• Provide line management, development, leadership and supervision for External Providers team.
• Build and maintain partnerships with service providers and stakeholders.
• Provide advice on complex service delivery and contract management issues.
• Lead strategic projects and service improvements to enhance effectiveness and value.
• Monitor performance, reporting and accountability frameworks for contracted services.

Skills

Procurement

Contract management

Leadership

Stakeholder engagement

Strategic service delivery

Governance & accountability

Communication

People management

Education

Relevant tertiary qualification

Job description

$142,790 – $191,084 per year plus superannuation

Lead contracted clinical services and drive service excellence across Forensic Intervention Services Lead strategic contract management and procurement activities Drive quality and performance across statewide external service delivery Build strong partnerships with providers and key stakeholders Earn VPS Grade 6 salary plus super 1 fixed-term full-time role available until July 2027

Forensic Intervention Services (FIS), Corrections Victoria provides evidence-based screening, assessment and intervention services for individuals in custody and the community. We focus on areas such as violent and sexual offending, restorative justice, violent extremism and family violence.

This role is responsible for overseeing contracted clinical service providers and ensuring services are delivered in accordance with contractual obligations, operational priorities and quality standards. You will lead procurement and contract management activities and drive continuous improvement across externally delivered services.

This is an exciting opportunity for an experienced leader to influence statewide service delivery, build high-performing partnerships and contribute to positive rehabilitation outcomes that support community safety.

How we'll support and reward you

• Our work is meaningful and challenging, so we provide opportunities for professional growth and development.
• A senior leadership role with influence across statewide service delivery.
• Opportunities to lead complex procurement, contract management and service improvement initiatives.
• Exposure to strategic projects and executive-level advisory work.
• Ongoing professional development and career growth opportunities.
• Flexible working arrangements.
• A supportive and collaborative workplace focused on innovation and continuous improvement.

What you'll do

As the Manager, External Providers, you will lead the oversight of contracted clinical services and ensure service providers deliver high-quality outcomes that support the objectives of Forensic Intervention Services.

You will:

• Lead procurement and contract management activities for externally delivered clinical services.
• Provide line management, professional development, leadership and supervision for staff within the External Providers team.
• Build and maintain strong partnerships with service providers and key stakeholders.
• Provide authoritative advice on complex service delivery, contract management and operational issues.
• Lead strategic projects and service improvement initiatives that enhance service effectiveness and value.
• Monitor performance, reporting and accountability frameworks to ensure contracted services meet agreed outcomes and standards.
• Identify emerging issues and trends and implement solutions that improve service delivery and business outcomes.

Skills required

Demonstrated experience managing complex procurement and contract management activities.

Proven ability to lead strategic service delivery and quality improvement initiatives.

Strong stakeholder engagement, negotiation and relationship management skills.

Experience providing high-level advice on complex operational and business issues.

Strong commercial acumen and understanding of governance and accountability frameworks.

Excellent communication skills, including preparing complex reports, briefings and recommendations.

Highly developed leadership skills with the ability to drive performance, collaboration and positive organisational outcomes.

A relevant tertiary qualification is desirable.

Demonstrated experience in procurement and contract management is highly desirable.

To learn more about the type of skills you will need to thrive in this role, please read the attached position description.

We want to make sure all Victorians feel represented by the department’s work. One of the ways do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability, and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We’re proud of our individual differences. We’re proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email [e-mail]

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening.Dependenton the role, other checks may include VicRoads checks, driverslicencechecks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.