Manager, External Providers

Victorian Government; Melbourne; Presencial; AUD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working arrangements

Professional development opportunities

Executive-level advisory work

Descripción de la vacante

The Department of Justice and Community Safety in Victoria invites applications for the Manager, External Providers within Forensic Intervention Services (FIS), Corrections Victoria. You will oversee contracted clinical services, drive procurement and contract management, and lead statewide service delivery to improve outcomes.

This senior leadership role offers flexible working arrangements, ongoing professional development and opportunities to influence policy, with a fixed-term position

Formación

• Experience in procurement and contract management.
• Ability to lead statewide service delivery and quality improvement.
• Strong stakeholder engagement and negotiation skills.
• High-level advisory capability on complex operational issues.
• Demonstrated leadership to drive performance and collaboration.

Responsabilidades

• Lead procurement and contract management for externally delivered clinical services.
• Provide line management and leadership for the External Providers team.
• Build partnerships with service providers and key stakeholders.
• Provide authoritative advice on complex service delivery and contractual issues.
• Lead strategic projects and service improvement initiatives.
• Monitor performance, reporting and accountability frameworks.
• Identify emerging issues and implement solutions to improve outcomes.

Conocimientos

Contract management

Procurement

Stakeholder engagement

Leadership

Governance

Communication

Educación

Tertiary qualification

Descripción del empleo

Occupation: Prison and corrective services

Location: Melbourne - CBD and Inner Metro suburbs

Reference: DJCS/CV0673

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

Lead contracted clinical services and drive service excellence across Forensic Intervention Services

• Lead strategic contract management and procurement activities
• Drive quality and performance across statewide external service delivery
• Build strong partnerships with providers and key stakeholders
• Earn VPS Grade 6 salary plus super
• 1 fixed-term full-time role availableuntil July 2027

Forensic Intervention Services (FIS), Corrections Victoria provides evidence-based screening, assessment and intervention services for individuals in custody and the community. We focus on areas such as violent and sexual offending, restorative justice, violent extremism and family violence.

This role is responsible for overseeing contracted clinical service providers and ensuring services are delivered in accordance with contractual obligations, operational priorities and quality standards. You will lead procurement and contract management activities and drive continuous improvement across externally delivered services.

This is an exciting opportunity for an experienced leader to influence statewide service delivery, build high-performing partnerships and contribute to positive rehabilitation outcomes that support community safety.

How we’ll support and reward you

Our work is meaningful and challenging, so we provide opportunities for professional growth and development.

• A senior leadership role with influence across statewide service delivery.
• Opportunities to lead complex procurement, contract management and service improvement initiatives.
• Exposure to strategic projects and executive-level advisory work.
• Ongoing professional development and career growth opportunities.
• Flexible working arrangements.
• A supportive and collaborative workplace focused on innovation and continuous improvement.

What you’ll do

As the Manager, External Providers, you will lead the oversight of contracted clinical services and ensure service providers deliver high-quality outcomes that support the objectives of Forensic Intervention Services.

You will:

• Lead procurement and contract management activities for externally delivered clinical services.
• Provide line management, professional development, leadership and supervision for staff within the External Providers team.
• Build and maintain strong partnerships with service providers and key stakeholders.
• Provide authoritative advice on complex service delivery, contract management and operational issues.
• Lead strategic projects and service improvement initiatives that enhance service effectiveness and value.
• Monitor performance, reporting and accountability frameworks to ensure contracted services meet agreed outcomes and standards.
• Identify emerging issues and trends and implement solutions that improve service delivery and business outcomes.

Skills required

• Demonstrated experience managing complex procurement and contract management activities.
• Proven ability to lead strategic service delivery and quality improvement initiatives.
• Strong stakeholder engagement, negotiation and relationship management skills.
• Experience providing high-level advice on complex operational and business issues.
• Strong commercial acumen and understanding of governance and accountability frameworks.
• Excellent communication skills, including preparing complex reports, briefings and recommendations.
• Highly developed leadership skills with the ability to drive performance, collaboration and positive organisa tional outcomes.

Eligibility

• A relevant tertiary qualification is desirable.
• Demonstrated experience in procurement and contract management is highly desirable.

To learn more about the type of skills you will need to thrive in this role, please read the attached position description.

We want to make sure all Victorians feel represented by the department's work. One of the ways do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability, and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email [e-mail]

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependenton the role, other checks may include VicRoads checks, driverslicencechecks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must berecognisedand respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.