Manager - Emergency Management and Security Operations at Venues NSW

Venues NSW; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Discounts across partners

Wellness program

Access to events

Job summary

Venues NSW seeks a Manager, Emergency Management and Security Operations to oversee security infrastructure, contracted services and emergency preparedness across the Venues NSW network. The role leads security planning, staff development and contract management, collaborating with internal stakeholders and external providers to ensure compliant, high‑standard security and resilience.

Applicants should have several years in security leadership, RSA, First Aid, relevant tertiary qualifications,

Qualifications

• Minimum of three (3) years’ operational asset security and contract management experience.
• Experience in emergency management planning is required.
• RSA and First Aid certifications are necessary.
• Understanding of NSW Security Industry Act and related regulations.

Responsibilities

• Provide strategic oversight of security infrastructure and contracted services.
• Lead security planning, supervision and training of security staff.
• Coordinate with internal stakeholders and external security providers.
• Ensure compliance with safety, resilience and risk objectives across Venues NSW.
• Develop and improve incident response and emergency management frameworks.

Skills

Operational security

Contract management

People leadership

Report writing

RSA

First Aid

Regulatory understanding

MS Office

Education

Tertiary qualification in event security / emergency management

Certificate IV in Security Risk Analysis

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

About the role

The Manager, Emergency Management and Security Operations is responsible for the strategic oversight of security infrastructure, contracted security service delivery and emergency management preparedness across Venues NSW operations. This network wide role will work across all Venues NSW managed venues to ensure security systems, external providers and emergency response frameworks are effective, compliant and aligned with organisational safety, resilience and risk objectives. You will provide strong operational leadership across security planning, contract management, supervision, training of security staff while working closely with internal stakeholders and external security providers to ensure a consistent and high standard of security and emergency management across the network. This is an exciting opportunity for an experienced security professional who is confident working in a complex, high profile venue environment. You will need excellent communication and report writing skills, strong people leadership capabilities and a proactive approach to security, emergency management, compliance and risk.

About you

We are looking for an experienced and motivated security professional who is committed to maintaining a safe, secure and resilient environment across Venues NSW. You will be a strong leader and communicator, with demonstrated experience in operational security, contract management and security planning. To be successful in this role, you will have:

• Minimum of three (3) years’ operational asset security and contract management experience, including proven ability to provide strong people leadership, operational security planning, supervision, training and education of security staff
• Tertiary qualifications in a relevant field such as event security, emergency management or precinct management, or an equivalent level of practical experience
• Extensive experience in emergency management planning
• Certificate IV in Security Risk Analysis
• Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook
• High standard of report writing and communication skills
• Responsible Service of Alcohol (RSA)
• Understanding of relevant legislation, including the NSW Security Industry Act, Liquor Act, Inclosed Lands Protection Act, Sporting Venues Authorities Act and associated regulations
• Valid First Aid Certificate
• Valid Security Licence Class 1A and 2A

Why work for us

In a role at Venues NSW, you’ll be helping bring Australia’s greatest live sports and world‑class entertainment experiences to life. As custodians of over $4 billion in iconic assets from the Sydney Cricket Ground and Allianz Stadium to regional precinct hubs in Newcastle, and Wollongong we connect millions of fans through live experiences every year. When you join our team, you get the stability and support of a leading organisation paired with the dynamic energy of the major events industry. We offer clear pathways for career progression and internal mobility across our statewide venue network, along with a collaborative, team‑oriented culture that celebrates diversity and shared success. Plus, you'll enjoy fantastic benefits, including discounts across our partners, wellness program, and access to events across our venues.

Applicants must be Australia citizens or permanent residents to be considered and will be required to undertake a National Police Clearance check Venues NSW values social and cultural diversity and is committed to providing a safe and healthy work environment and the principles of workplace gender equality and encourages Aboriginal and Torres Strait Islander Australians to apply.