Management Support Officer

Sydney Water; Sydney; Hybrid; AUD 95,000 - 128,000; Part time

Benefits offered by this job

Competitive Remuneration

Hybrid Work Environment

Continuous Professional Growth

24/7 Wellbeing Support

Discounted Private Health Insurance

Family First

Fitness Passport

Novated Leasing

Job summary

Sydney Water is seeking a proactive Management Support officer to provide high-quality support to senior managers across a busy, hybrid environment in Parramatta. You’ll manage diaries, coordinate meetings and travel, and deliver admin and financial support to ensure smooth operations and timely governance.

Join a collaborative team, contribute to continuous improvement, and engage with senior leaders to shape efficient processes while enjoying flexible work arrangements and a positive work-life

Qualifications

• Certificate III in Business Administration or equivalent.
• Minimum 3 years' experience providing admin support to senior leaders.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) with intermediate MS Office certification.
• Excellent interpersonal and client service skills.
• Australian Citizen or Permanent Resident.

Responsibilities

• Provide high-quality, client-focused management support to multiple senior managers, effectively prioritising competing requirements, managing diaries and inboxes, tracking actions and maintaining agreed service standards.
• Coordinate meetings, events and executive activities, including agendas, papers and minutes and follow-up actions, as well as functions, roadshows, team briefings, travel, conferences and other logistical arrangements.
• Deliver effective business administration and financial support, including purchasing and requisitions, p-card and expense reconciliation, document preparation and formatting, staff communications, awards administration and general administrative activities.
• Coordinate sensitive, confidential and time-critical activities, including Board and Executive papers, Ministerial correspondence, GIPA requests and subpoenas, exercising sound judgement, integrity and diplomacy when managing information and engaging with stakeholders.
• Contribute to a collaborative and continuously improving management support service by managing service requests, providing team and leave coverage, promoting administrative self-service, identifying process and knowledge improvements, and working collaboratively to deliver organisational priorities.

Skills

Diary management

Inbox management

MS Office

Communication

Prioritisation

Stakeholder engagement

Education

Certificate III in Business Administration

Tools

MS Office Certification

Job description

• Contract: 12month fixed term contract
• Salary: EA9 $111,500.24 + Super
• Location: Parramatta with travel to other Sydney water sites on occasion. (A valid C Class driver's licence is a must).
  
• Enjoy greater work-life balance with a monthly Rostered Day off!
• Benefit from flexible and hybrid working arrangements that support you to do your best work.
• Work closely with senior leaders in a varied, fast-paced role where you can build relationships, broaden your experience and make a meaningful impact.

About us:

At Sydney Water, more than 3,500 people work together to deliver essential water, wastewater, recycled water and stormwater services across Greater Sydney. We're passionate about making a positive difference for our customers, communities and environment by providing reliable and affordable services, protecting our iconic waterways and building a sustainable and resilient water future. Our people embrace innovation, accountability and collaboration to create exceptional customer experiences and help Greater Sydney thrive now and into the future.

About the role

To provide quality and efficient support services to Sydney Water senior management and contribute to a multi-skilled, engaged and flexible Management Support team that fulfils support requests and tasks effectively and achieves the best client experience and business outcomes.

Key Responsibilities:

• Provide high-quality, client-focused management support to multiple senior managers, effectively prioritising competing requirements, managing diaries and inboxes, tracking actions and maintaining agreed service standards.
• Coordinate meetings, events and executive activities, including agendas, papers and minutes and follow-up actions, as well as functions, roadshows, team briefings, travel, conferences and other logistical arrangements.
• Deliver effective business administration and financial support, including purchasing and requisitions, p-card and expense reconciliation, document preparation and formatting, staff communications, awards administration and general administrative activities.
• Coordinate sensitive, confidential and time-critical activities, including Board and Executive papers, Ministerial correspondence, GIPA requests and subpoenas, exercising sound judgement, integrity and diplomacy when managing information and engaging with stakeholders.
• Contribute to a collaborative and continuously improving management support service by managing service requests, providing team and leave coverage, promoting administrative self-service, identifying process and knowledge improvements, and working collaboratively to deliver organisational priorities.

To be successful in this role, you will bring:

• Certificate III in Business Administration or a related discipline, or equivalent relevant experience.
• A minimum of three years’ experience providing high-quality administrative and management support to senior leaders.
• Strong proficiency in Microsoft Office, including Word, Excel and PowerPoint, supported by intermediate-level MS Office certification.
• Excellent interpersonal, communication and client service skills, with the ability to build effective working relationships and respond professionally to stakeholder needs.
• A proactive and adaptable approach, with demonstrated initiative, strong prioritisation skills and the ability to manage competing demands while collaborating effectively within a team environment.
• You must be anAustralian CitizenorPermanent Residentat the time of submitting your application to be considered for this role.

Ready to take the next step in your career? We'd love to hear from you!

Closing Date: Tuesday 6th October at 11:59 PM AEST

Dive into Our Great Benefits:

• Competitive Remuneration:We'll ensure that your skills and contributions are valued and rewarded appropriately.
• Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
• Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance.
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
• Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. Your personal information may also be used to establish a Dayforce talent profile. Your personal information will be collected in accordance with Dayforce's Terms and Privacy Policy and Sydney Water's Privacy Collection Statement – recruitment. Please note as part of the application process, you will be asked to undergo background checks which include a criminal history check.