Maintenance Technician - Level 1

Sydney Water; Sydney; On-site; AUD 63,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Growth & development

24/7 wellbeing support

Discounted private health insurance

Parental leave

Fitness Passport

Novated leasing

Job summary

Sydney Water is recruiting for a Network Maintenance role in Greater Sydney. You’ll respond to urgent callouts, repair water mains, maintain water and wastewater assets, and support day-to-day coordination in a team‑driven environment.

The position involves rostered afternoon and night shifts with allowances, paid weekend overtime, and opportunities for standby and call-out payments after training. Australian citizen or PR required.

Qualifications

• Hold MR/HR licence or be willing to obtain during selection
• SafeWork NSW Construction Induction (White Card)
• Australian Citizenship or Permanent Residency
• Must live within Sydney Metropolitan and reach the production area within 30 minutes for after-hours emergencies
• Trade certificates in Plumbing, Water Industry Operations or Civil Construction (see list)

Responsibilities

• Respond to urgent callouts and repair water mains and wastewater assets
• Maintain critical water and wastewater infrastructure and deliver quality service
• Support daily work coordination and handle potentially more complex tasks
• Operate within safety protocols and use PPE on site

Skills

Plumbing & drainage

Licensed plumber

Heavy equipment operator

Civil construction

Grounds maintenance

Field response

Education

Certificate III in Plumbing

Certificate III in Water Industry Operations

Certificate III in Civil Construction

Excavator ticket

Confined spaces ticket

Job description

Join Sydney Water’s Network Maintenance Group, Where Every Day Makes a Difference

• Rewarding role maintaining Sydney's critical water and wastewater infrastructure
• Your expertise and commitment to our customers will keep Sydney moving forward
• Base Salary EA2A $70,480.62 (per year for a 38-hour week, plus super)
• Role will include afternoon/night shifts with allowances and paid weekend overtime

This recruitment will be used to create a pool of qualified applicants for current and future opportunities within Sydney Water.

About the Role

As a vital member of our Network Maintenance Group, you’ll be on the front line responding to urgent callouts, repairing broken water mains, maintaining critical water and wastewater assets, and delivering exceptional service to our community. You may also take on more complex jobs or play a key role in supporting daily work coordination.

Our Networks Maintenance production area supportsGreater Sydney, The Illawarra and The Blue Mountains. This includes:

• NORTH: Ryde, Seven Hills, Warriewood
• SOUTH: Daceyville, Miranda, Unanderra
• WEST: Leura, Potts Hill, Prestons, St Marys

This role will also include rostered afternoon and night shifts with generous shift allowances, plus paid weekend overtime. Once fully trained, you'll be eligible for standby and call-out allowances, all in line with our enterprise agreement.

A Day in the Life

• Imagine working with the team, discussing the day’s priorities and safety briefings. You’ll gear up, check your vehicle and equipment, and head out across Greater Sydney, no two days are ever the same.
• Onsite Action: Whether it’s a burst water main in a busy street, a blocked sewer in a suburban neighbourhood, or routine maintenance on a critical valve, you’ll be the expert on the ground. You’ll use advanced field technology and digital tools to diagnose issues, capture data, and communicate with your team in real time.
• Problem Solving: You’ll think on your feet, working with skilled colleagues to quickly assess situations, implement safe work methods, and restore services efficiently. You’ll liaise with customers, explain what’s happening, and deliver solutions with a positive, can‑do attitude. You will troubleshoot non‑routine problems and offer advice to the team in challenging situations.
• Teamwork & Safety: Safety is your top priority. You’ll identify hazards, use PPE, and follow strict protocols to protect yourself, your team, and the public. You’ll share knowledge, support your mates, and contribute ideas to improve how we work. You may help guide the day’s work and provide on the ground support.
• Innovation: Embrace new ways of working trialling the latest technology, adapting to changing conditions, and always looking for smarter, safer, and more sustainable solutions.
• Customer Focus: Every interaction is a chance to make a difference whether you’re answering a resident’s question or ensuring a business can keep trading, your work matters to every Sydneysider.

Who We’re Looking For

You might come from a variety of backgrounds, such as:

• Experience in the plumbing and drainage industry
• A licensed plumber with experience in water and wastewater systems
• A mechanic or plant operator, skilled in operating and maintaining heavy vehicles and construction equipment
• A civil construction worker with experience in excavation, concreting, and general labouring
• A landscaper and grounds care
• Gas, electrical, or field response crews
• A general labourer working within a similar setting

Requirements

• Hold a Medium Rigid (MR) Heavy Rigid (HR) licence, or be willing to obtain once upon successful selection following the interview
• SafeWork NSW Construction Induction (White Card)
• You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role
• Must live within the Sydney Metropolitan area and be able to reach the Networks Maintenance production area within 30 minutes when contacted for an after‑hours emergency response.

You may also have

• A Trade Certificate in one of the following (or equivalent experience):
• Certificate III in Plumbing (CPC32420)
• Certificate III in Water Industry Operations (NWP30219)
• Certificate III in Civil Construction (RII30920)
• Excavator ticket and confined spaces ticket

We look for individuals with a strong commitment to safety, teamwork, problem‑solving, and a positive, customer‑first mindset.

Why Sydney Water?

• Make a Real Impact: Your work keeps Sydney’s water flowing and our environment protected.
• Work with the Best: Join a team that values safety, innovation, and looking out for each other.
• Grow Your Career: Access training, development, and opportunities to advance.
• Be Part of Something Bigger: Help deliver essential services to millions and safeguard Sydney’s future.

Please note as part of the application process, you will be asked to undergo background checks which includes employment reference checks, a criminal history check and a medical assessment either online or in person. You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

Please see Job Profile for the role’s full accountabilities.

Closing Date: Tuesday 27 October 2026. Applications will be reviewed as they are received, and shortlisted candidates may be contacted for an interview prior to the advertised closing date.

Please advise if you require any adjustments to actively participate in the application and recruitment process. Please contact [e-mail] for any further information.

Dive into Our Great Benefits!

• Competitive Compensation: We’ll ensure that your skills and contributions are valued and rewarded appropriately.
• Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.
• 24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.
• Discounted Private Health Insurance: Unlock affordable access to top‑tier health coverage with our discounted insurance plans.
• Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance.
• Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.
• Novated Leasing: Get in the driver’s seat of your financial future with our novated lease options.

Working at Sydney Water

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. Your personal information may also be used to establish a Dayforce talent profile.

Your personal information will be collected in accordance with Dayforce’s Terms and Privacy Policy and Sydney Water’s Privacy Collection Statement – recruitment. Please note as part of the application process, you will be asked to undergo background checks which include a criminal history check.