Maintenance Support Officer

City of Perth; Perth; Hybrid; AUD 92,000 - 97,000; Full time

Benefits offered by this job

Superannuation

Job summary

City of Perth is seeking a Maintenance Support Officer to coordinate maintenance across iconic City properties including Council House and Perth Town Hall. You will work within the Facilities Management team, delivering timely planned and reactive maintenance in a CBD location.

You will support contractors, manage quotations and records, and provide customer-focused service while adhering to safety and Council policies.

Qualifications

• Experience in facilities maintenance or related environment.
• Ability to build effective relationships with stakeholders while delivering customer service.
• Strong teamwork and collaboration across teams.
• Excellent written and verbal communication skills.
• Experience using computerised systems and MS Office applications.
• Knowledge of workplace health and safety responsibilities and safe working practices.

Responsibilities

• Coordinate service requests and work orders to support timely maintenance delivery.
• Support management of contractors and contracts, monitor performance and assist with variations.
• Conduct quotation and tender activities, prepare requisitions and verify quotes/payments.
• Maintain accurate maintenance records, databases, permits and access systems.
• Monitor expenditure and prepare reports and operational documentation.
• Provide responsive, knowledgeable, customer-focused support to City employees, contractors and the public.

Skills

Facilities maintenance

Customer service

Teamwork

Interpersonal communication

Written and verbal communication

Microsoft Office

Work health and safety

Tools

Microsoft Office

Job description

Commercial Services | Property Management Services

• $91,923 to $97,346 per annum, plussuperannuation
• Full-time, permanent
• CBD location

As the capital city of Western Australia, the City of Perth is a Local Government that is ambitious for the future. To achieve our aims, we recruit the very best people who understand the City exists to enable and deliver the aspirations of the community.

The Opportunity

As the Maintenance Support Officer at the City of Perth, you will coordinate and process enquiries relating to planned, reactive and corrective maintenance across a diverse portfolio of City properties, including Council House, Perth Town Hall, the City of Perth Library and the City’s car parks.

Reporting to the Facilities Management Planner within our Facilities Management team, your responsibilities would primarily include:

• Coordinating service requests and work orders to support the timely delivery of planned and reactive maintenance;
• Supporting the management of contractors and contracts, including monitoring performance, identifying deficiencies and assisting with variations;
• Conducting quotation and tender activities, preparing purchase requisitions and verifying contractor quotes and payment claims;
• Maintaining accurate maintenance records, databases, procedures, permits and key and access‑control systems;
• Monitoring expenditure and preparing reports, minutes and other operational documentation; and
• Providing responsive, knowledgeable and customer‑focused support to City employees, contractors and members of the public.

About You

To succeed in this role, you will possess:

• Demonstrated experience in facilities maintenance, general site services or a related environment;
• The ability to build effective relationships with internal and external stakeholders while delivering exceptional customer service;
• Strong teamwork skills and the ability to work cooperatively, share information and recognise the contributions of others;
• Excellent interpersonal, written and verbal communication skills;
• Experience using computerised systems and Microsoft Office applications; and
• Knowledge of workplace health and safety responsibilities and a commitment to safe working practices.

Experience using building and maintenance management systems, access‑control or surveillance systems, or working within local government would be highly regarded.

You must also be available to participate in an on‑call roster, including after‑hours, weekend and public holiday coverage, to meet operational requirements.

Above all, you will live our values of Commitment, Teamwork, Courage and Respect that allow us to come together to lead and support the community.

Please view the attached Application Pack to learn more about the role and working at the City.

Canvassing of Elected Members during the recruitment process will disqualify your application.

We’re continuing to build a gender‑equitable team and a culture that’s just as diverse, inclusive and welcoming as the City of Perth community. We encourage applications from people of all ages, cultures, including Aboriginal and Torres Strait Islander peoples, abilities, sexual orientations and gender identities.

Eligibility

To be eligible to work for us, you will need to demonstrate:

• A right to work in Australia, such as a birth certificate, current passport or current visa;
• A current ‘C’ class Australian driver’s licence; and
• A satisfactory National Police Clearance dated within the past three months.

For further information please contact Anna Shepherd, Facilities Management Planner, 08 9461 3371 or e‑mail: [e-mail].

Attachments:
- Application Pack - Maintenance Support Officer.pdf
- Collection Notice.pdf