Maintenance Coordinator

NSW Department of Communities and Justice; Parramatta; On-site; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible work environment

Training and development opportunities

Health & Wellbeing programs

Job summary

The NSW Department of Communities and Justice is seeking a Maintenance Coordinator to support the Lead Maintenance Coordinator to deliver maintenance services and meet customer expectations across DCJ facilities, including correctional centres, Youth Justice facilities and courts.

Responsibilities include coordinating maintenance programs, managing stakeholder relationships, monitoring contractor performance, reviewing and approving works, travelling across the region, and delivering outcomes

Qualifications

• Qualification, trade certificate or relevant experience in facilities management, building, construction, maintenance.
• Experience managing maintenance contracts and service providers across a large property portfolio.
• Knowledge of maintenance planning, asset management principles, compliance requirements and risk management.
• Experience interpreting maintenance data, contractor performance metrics and financial reports.
• Strong stakeholder engagement, communication and negotiation skills.
• Ability to work independently in the field while maintaining strong connections with the broader team.
• Experience working within a government or similarly complex environment would be advantageous.

Responsibilities

• Coordinate facilities maintenance services across DCJ facilities and ensure assets remain fit for purpose.
• Provide value for money and comply with organisational, public sector and legislative requirements.
• Review and approve maintenance works and monitor service delivery performance.
• Analyse financial and operational data and participate in operational meetings.
• Travel across the region and adapt to changing priorities in a dynamic environment.

Skills

Facilities management

Contract management

Service delivery

Stakeholder engagement

Communication skills

Negotiation skills

Independent work

Government environment experience

Education

Trade certificate or relevant experience

Job description

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Department/Agency: Department of Communities and Justice

Location: Parramatta, NSW, AU, 2150

Maintenance Coordinator

Employment type: Ongoing Full Time

Salary: Clerk Grade 7/8, $116,981 pa - $129,492 pa, plus employer’s contribution to superannuation and annual leave loading

Your role

The Maintenance Coordinator supports the Lead Maintenance Coordinator to deliver effective maintenance services and ensure customer expectations and contractual obligations are met. The role is responsible for coordinating maintenance programs, managing stakeholder relationships, monitoring contractor performance, and delivering maintenance outcomes within agreed timeframes, budgets and quality standards across multiple sites.

What you’ll do

The Maintenance Coordinator is responsible for coordinating facilities maintenance services across DCJ facilities, ensuring assets remain fit for purpose, provide value for money, and comply with organisational, public sector and legislative requirements.

The role supports the delivery of maintenance programs through stakeholder engagement, contractor management, site inspections and audits, reviewing and approving maintenance works, monitoring service delivery performance, analysing financial and operational data, and participating in operational meetings.

The position requires regular travel across the region and offers a dynamic, flexible work environment where priorities can change, and no two days are the same.

The Facilities Maintenance Team is a dynamic and collaborative team within Infrastructure & Assets, delivering maintenance services across a diverse portfolio of Correctional Centres, Youth Justice facilities and Courts.

The team is known for its strong stakeholder focus, supportive culture and commitment to achieving practical outcomes. This role offers the opportunity to work with experienced professionals in a flexible and varied environment, ideas are encouraged, and teamwork is key to success.

What we’re looking for

The ideal candidate will have experience in facilities maintenance, contract management, and service delivery across a large and diverse property portfolio.

A technical, trade or property-related background would be highly regarded, along with a sound understanding of statutory maintenance requirements, relevant legislation, and the prioritisation of reactive, planned preventative and major periodic maintenance activities.

This role would suit a motivated and proactive individual who is passionate about maintenance and delivering quality customer outcomes.

The successful candidate will be confident engaging with stakeholders, presenting information, managing competing priorities and working both independently and as part of a collaborative team.

Desirable qualifications, experience and skills:

• Qualification, trade certificate or relevant experience in facilities management, building, construction, maintenance, asset management or a related field.
• Experience managing maintenance contracts and service providers across a large property portfolio.
• Knowledge of maintenance planning, asset management principles, compliance requirements and risk management.
• Experience interpreting maintenance data, contractor performance metrics and financial reports.
• Strong stakeholder engagement, communication and negotiation skills.
• Ability to work independently in the field while maintaining strong connections with the broader team.
• Experience working within a government or similarly complex environment would be advantageous.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

Are you ready to join us?

Attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close (2 weeks) at 11:59pm AEST.

For more information about the role or what it’s like to work for DCJ, please contact Bridget Abrahams, Associate Director & Business Partners on 0409 289 802 or at [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via [e-mail]

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience