Mailroom Operator

Computershare Australia; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible work

Health and wellbeing rewards

Share purchase plan

Team events

Job summary

Computershare Australia in Sydney is seeking a full-time Mailroom Operator to support the production and dispatch of paper-based customer communications. This onsite role reports to the Team Leader - Production and runs Monday to Friday, 3pm to 11pm in a collaborative, safety-conscious environment.

You’ll operate Ricoh digital presses and Xerox printers, manage sorting and enclosing, and ensure accuracy, timeliness, and compliance with ISO 9001:2018.

Qualifications

• Ability to read and write in English and follow detailed instructions.
• High level of accuracy and attention to detail.
• Flexible approach to tasks and working hours.
• Strong verbal communication and instruction interpretation.
• Computer literacy and basic IT aptitude.

Responsibilities

• Support day-to-day preparation, production and dispatch of paper-based customer communications.
• Operate production equipment and ensure target output figures are met.
• Reconcile output to ensure compliance with customer requirements.
• Maintain safe working practices and quality per ISO 9001:2018.
• Collaborate with team and communicate effectively to meet KPI’s.

Skills

Organisational skills

Excellent communication

Attention to detail

Flexibility

Computer literacy

Production equipment operation

Education

Basic English literacy

Tools

Ricoh printers

Xerox printers

Guillotines

Job description

Job Description

Location: Cameillia, New South Wales (Onsite)

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

We give you a world of potential

We have an opportunity for a full-time Mailroom Operator. This role will be reporting to the Team Leader - Production.

A role you will love

Why is this an exciting opportunity? Well as a Mailroom Operator in Computershare Communication Services (CCS) you will work as an integral part of a team on a shift pattern, who are responsible for ensuring the day-to-day preparation, production, and dispatch of physical (paper based) customer communications. Hours are Monday to Friday 3pm to 11pm.

You will be operating specialised production equipment including but not limited to;

• Digital printing on High-speed Continuous Inkjet Presses. (Ricoh)
• Cut- Sheet digital printing on Toner and Inkjet production printers. (Xerox)
• High and Medium speed mail enclosing equipment.
• Manual hand sorting and enclosing.
• Guillotines and cutting equipment.

You will be working in environment were maintaining a high level of discipline and accuracy in ensuring that processes and quality control methods are a part of the everyday culture and service that is focused on meeting the clients’ expectations and set KPI’s.

What will you bring to the role?

You will use your strong organisational and planning capabilities to excel in this role as well as being an excellent communicator! Building strong relationships internally.

Some Other Key Skills That You’ll Have

• Operate production equipment and systems in line with manufacturers guidelines.
• Achieve scheduled output figures in line with daily targets
• Achieve 100% reconciliation of all output to ensure all work is compliant and in line with customer requirements.
• Always demonstrate safe working practices
• Ensure quality products are produced 100% of the time in line with equipment manufacturer specifications and ISO 9001:2018 procedures and work Instructions.

Essential Experience

• No Educational Qualifications other than ability to read and write in English. The role requires reading of detailed information.
• High degree of accuracy and excellent attention to detail
• Flexible approach to tasks & working hours with a productive mindset
• Strong verbal communication skills, including the ability to interpret instructions
• Computer literate.

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About The Team

We’re one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.