Mail Services Coordinator

CBRE Group, Inc.; Perth; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Family Inclusive Workplace

WORK180 Endorsement

Volunteer days

CBRE Cares Foundation

Job summary

CBRE Group, Inc. is seeking a Mail Services Coordinator in Perth, WA, to support the Office Operations function by handling mailroom tasks and basic courier duties. You will contribute to a seamless internal mail process and assist with day-to-day office services for a corporate client.

The role emphasizes following defined procedures, delivering accurate mail runs, and maintaining postage and supplies. A team-oriented mindset and basic MS Office skills are essential.

Qualifications

• High School Diploma or GED; up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Ability to work in a team environment.
• Strong communication skills to exchange straightforward information.

Responsibilities

• Handle mailroom operations and mail runs with accuracy and timeliness.
• Deliver mail, packages, and stationery to assigned groups per schedule.
• Ensure outgoing mail is properly stamped and identified.
• Raise tickets for ad-hoc requests via ServiceNow.
• Maintain postage supplies and respond to inquiries from clients and staff.

Skills

Teamwork

Communication

Organizational skills

Follow routines

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

• Key Mining Multinational Leader client account
• Full Time Mail Services Coordinator role within corporate environment
• Perth | Mooroo | Land of the Whadjuk Noongar people

About the Role

As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor.

The Opportunity

• Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival.
• Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Deliver the mail run between the floor pigeonholes
• Collect loan cards per level and deliver them back to Reception
• Raise tickets throughout the Service-now platform for Ad-Hoc requests

About you:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Ability to work in a team environment.
• Communication skills to exchange straightforward information.
• Basic working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

So, what's in it for you?

• We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development and performance.
• We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
• Our commitment to creating a workplace where everyone can thrive has been externally vetted and recognised by achieving WORK180 Employer Endorsement and recognition as one of WORK180’s Top Employers in 2025!
• A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
• We offer a range of networking groups, EBRG’s and employee support programs including BE@CBRE, Women’s Network, NextGen, Parents at Work Program, First Nations Employee Group, Graduate Program, and more!

About us:

CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.

Can we inspire you to join us?

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We are striving to remove barriers and improve the employment prospects of people with disability or long‑term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

We welcome and encourage First Nations People to apply.

If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process.

The successful applicant will be required to undertake pre-employment background screening by our external third‑party provider.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

We look forward to hearing from you! #WeAreCBRE