Operations Coordinator

CBRE Group, Inc.; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Permanent full-time position

Flexible hybrid working model

Inclusive team culture

Training and development opportunities

Global organisation with growth paths

Job summary

CBRE Group, Inc. in Brisbane is seeking an Operations Coordinator to support the Portfolio Director and ensure smooth day-to-day operations of a major strategic account.

This role blends operations, finance, HR administration, reporting and compliance to deliver efficient processes and strong stakeholder support in a dynamic environment.

Qualifications

• Strong organisational skills, attention to detail, and administrative capabilities.
• Excellent written, verbal and face-to-face presentation skills.
• Analytical ability and advanced MS Office skills, especially Excel.
• Genuine curiosity around process improvement and delivering best-in-class client and employee experience.
• Thrives in a delivery-focused role with exposure to multiple projects.

Responsibilities

• Coordinate business operations activities, including performance reporting, contract compliance monitoring, and tracking key operational metrics.
• Prepare and manage client reporting requirements, ensuring accuracy, timeliness, and high-quality stakeholder communication.
• Support team operations through process coordination, communications, and continuous administrative support across the business.
• Assist with financial management activities, including invoicing, accounts receivable, fee escalations, budgeting, revenue forecasting, and P&L reviews.
• Manage workforce reporting and labour cost allocations, helping maintain accurate headcount and resource planning data.
• Support end-to-end HR administration, including recruitment, onboarding, employee lifecycle processes, payroll submissions, and HR compliance requirements.
• Coordinate performance management, remuneration reviews, engagement initiatives, KPI tracking, learning and development programs, and mandatory training completion.
• Act as the HRIS Proxy Manager, maintaining employee records, processing approvals, validating payroll data, ensuring audit-ready documentation, and escalating compliance risks where required.

Skills

Organisational skills

Communication skills

Analytical thinking

Process improvement

Delivery-focused

MS Office proficiency

Tools

Excel

MS Office

Job description

Join CBRE – the world’s leading commercial real estate services firm

High profile stakeholder exposure working closely with senior leadership

Diverse and impactful role across a major strategic account

The Opportunity:

As Operations Coordinator, you will play a key role in supporting the Portfolio Director and ensuring the smooth day-to-day operation of a major strategic account. This diverse role combines operations, finance, HR administration, reporting, and compliance responsibilities, helping to deliver efficient business processes and exceptional stakeholder support. Success in this role will require strong organisational skills, attention to detail, discretion when handling sensitive information, and the ability to effectively manage multiple priorities in a fast-paced environment.

About the role:

• Coordinate business operations activities, including performance reporting, contract compliance monitoring, and tracking key operational metrics.
• Prepare and manage client reporting requirements, ensuring accuracy, timeliness, and high-quality stakeholder communication.
• Support team operations through process coordination, communications, and continuous administrative support across the business.
• Assist with financial management activities, including invoicing, accounts receivable, fee escalations, budgeting, revenue forecasting, and P&L reviews.
• Manage workforce reporting and labour cost allocations, helping maintain accurate headcount and resource planning data.
• Support end-to-end HR administration, including recruitment, onboarding, employee lifecycle processes, payroll submissions, and HR compliance requirements.
• Coordinate performance management, remuneration reviews, engagement initiatives, KPI tracking, learning and development programs, and mandatory training completion.
• Act as the HRIS Proxy Manager, maintaining employee records, processing approvals, validating payroll data, ensuring audit-ready documentation, and escalating compliance risks where required.

About you:

• Prior experience working within a related role, commercial real estate industry advantageous
• Strong organisational skills, attention to detail and administrative capabilities
• Excellent written, verbal and face to face presentation skills.
• Analytical ability and advanced MS Office skills, especially Excel.
• Genuine curiosity around process improvement, innovates and strives for best-in-class client and employee experience.
• Thrives in a delivery focused role, enjoys variety and exposure to multiple projects.

So, what’s it for you?

• Permanent full-time position.
• Flexible hybrid working model to support work-life balance
• Inclusive and supportive team culture
• Ongoing training and development opportunities
• Limitless development opportunities in a truly global organisation.
• A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
• Join our networking groups, committees and programs including BE@CBRE, Women in Property, NextGen, Pacific DEI Employee Groups, Fee-Earning Women @ CBRE, First Nations Employee Group, and more!

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

We welcome and encourage First Nations People to apply.

This is the place where talented people who want to do impactful work can realise potential in every dimension.

If you are successful in progressing, you will be asked to complete a short video interview as part of the recruitment process. The successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We look forward to hearing from you! #WeAreCBRE