Assistant Store Manager - QVB

BoF Careers; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Swarovski products discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Job summary

A global luxury brand seeks a motivated Assistant Store Manager in Melbourne to lead a passionate team and provide exceptional customer service. The ideal candidate has 1-2 years’ experience in a multi-cultural retail environment and strong leadership skills. The role offers benefits including product discounts and learning opportunities. Join us in creating an inclusive workplace where everyone belongs.

Qualifications

• 1-2 years’ experience in a multi-cultural retail environment.
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
• Strong leadership and coaching skills.

Responsibilities

• Strive for excellence in every customer interaction.
• Support team recruitment, coaching, and motivation.
• Facilitate onboarding of new starters in-store.

Skills

Customer interaction excellence

Leadership and coaching

Building customer relationships

Digital proficiency

Winning personality

Job description

Overview

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to lead a team with passion and enthusiasm and make dreams come true. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About The Job

You are an advocate of our brand. In this role and together with the team, you will:

• Strive for excellence and go beyond in every customer interaction


• Build a loyal portfolio of existing and new customers


• Act as a role model, leading by example with passion and enthusiasm


• Support recruitment, coach and motivate the team to drive the business


• Support the implementation of the monthly service and sales plan, goals and targets


• Facilitate the onboarding of New Starters, in-store

About You

You are an experienced Assistant Store Manager and you have:

• 1-2 years’ experience working in a multi-cultural retail environment


• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands


• Leadership and coaching skills


• Digital proficiency, learning agility and growth mindset


• A winning personality to easily establish trustful relationships

What We Offer

You can expect a range of benefits, including:

• Swarovski products discounts


• Employee Assistance Program


• Volunteering leave


• Learning and development programs

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Seniorit y level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Advertising Services