Luxury Restaurant Supervisor – Elite Guest Experience

The Ritz-Carlton Hotel Company, L.L.C.; Melbourne; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Staff discounts

Flexible schedule

Training programs

Employee Assistance Program

Referral incentives

Marriott Global network

Job summary

The Ritz-Carlton Melbourne's Atria restaurant seeks a dynamic hospitality leader to safeguard its renowned dining experience on Level 80, delivering premium Modern Australian cuisine and panoramic city views.

In a Full-Time, non-management setting, you will mentor a high-performing team, elevate service standards, engage with guests, and uphold the Gold Standards that define the Ritz-Carlton luxury experience.

Qualifications

• RSA certification required.
• Experience in a managerial role.
• Australian working rights.
• Enthusiastic to elevate your career.
• Self-motivated and energized in a fast-paced environment.
• Smart solutions and a can-do attitude.

Responsibilities

• Become a custodian of Atria's renowned dining experience, leading the team in delivering unforgettable moments above Melbourne's skyline.
• Transform every guest interaction into an opportunity to create lifelong memories through intuitive service, warm hospitality, and genuine connection.
• Set the benchmark for luxury dining by anticipating needs, personalising experiences, and exceeding expectations at every touchpoint.
• Mentor and inspire a high-performing team of hospitality professionals, cultivating excellence through coaching, recognition, and empowerment.
• Uphold the exceptional standards of Atria, ensuring every detail from service delivery to venue presentation is executed with precision and care.
• Build a loyal community of returning guests through meaningful relationships, legendary service, and unforgettable dining experiences.
• Foster an environment where both guests and your team feel valued, celebrated, and inspired every day.

Skills

RSA certification

Managerial experience

Working rights in Australia

Customer-focused

Fast-paced environment

Problem solving

Job description

The Ritz-Carlton Melbourne's Atria restaurant seeks a dynamic hospitality leader to safeguard its renowned dining experience on Level 80, delivering premium Modern Australian cuisine and panoramic city views.

In a Full-Time, non-management setting, you will mentor a high-performing team, elevate service standards, engage with guests, and uphold the Gold Standards that define the Ritz-Carlton luxury experience.