Luxury Jewelry Brand Ambassador - Client Experience & Sales

Chaumet; Willoughby; On-site; AUD 60,000 - 90,000; Full time

Job summary

Chaumet in Chatswood Chase, NSW, seeks a driven client advisor to join its luxury boutique. You will deliver exceptional service, build relationships and enhance the client experience across the brand’s heritage pieces.

Responsibilities include clienteling, storytelling, maintaining boutique presentation and contributing to daily operations with a collaborative team, while striving to achieve sales targets in a high-end environment.

Qualifications

• Solid customer service and client advisory experience in retail industry; luxury retail highly regarded.
• Results-driven with drive and ability to work towards sales targets.
• Flair, confidence, creativity and a passion for delivering memorable client experience.
• A team player with a ''can do'' attitude and strong work ethics.

Responsibilities

• Strategic Selling: Maximize sales opportunities and develop potential clients
• Embody Chaumet DNA and represent as the Chaumet Brand Ambassador
• Story telling/client experience: ability to bring emotion, surprise and culture to the client
• Clienteling: Follow-up all sales leads and develop your clients into long term relationships
• Boutique environment: maintain excellent condition of all displays, be aware of all security procedures, participate in all stock-takes and in general, maintain the boutique to ensure smooth operations
• Be a strong Team Player: assist your colleagues in sales and actively participate to the daily duties of the boutique
• Perform all After Sales Service front office activities directly related to final customers
• Collaboratively work with the management and keep them informed with new ideas to improve everyday business in the boutique
• Achieving sales targets and building greater product awareness for our customers

Skills

Customer service

Sales targets

Team player

Retail experience

Luxury retail

Storytelling

Job description

Chaumet in Chatswood Chase, NSW, seeks a driven client advisor to join its luxury boutique. You will deliver exceptional service, build relationships and enhance the client experience across the brand’s heritage pieces.

Responsibilities include clienteling, storytelling, maintaining boutique presentation and contributing to daily operations with a collaborative team, while striving to achieve sales targets in a high-end environment.