Luxury Client Care Advisor – Sydney CBD

Tiffany & Co.; Sydney; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Salary package

Merchandise benefits

Learning opportunities

LVMH group affiliation

Sydney office environment

Job summary

Tiffany & Co. in Sydney CBD invites a Client Care Advisor to deliver luxury online and in-store experiences across phone, live chat, email, and in-store consultations. You will nurture client relationships, drive service excellence, and support multi-channel sales while maintaining brand standards.

Ideal candidates have retail or hospitality experience, strong communication, and a proactive approach to networking with clients. Evening and weekend availability is preferred to meet client needs.

Qualifications

• Experience in sales and service within retail, hospitality, call center or multimodal environments.
• Strong communication and interpersonal skills to engage luxury clients.
• Ability to manage multiple channels and maintain brand standards.

Responsibilities

• Deliver Tiffany & Co. experience across phone, messaging, live chat, email and in-store consultations.
• Strive to exceed monthly sales and service targets while satisfying client needs.
• Manage client needs across Retail stores, eCommerce, and Customer Service.
• Develop client relationships and loyalty to drive repurchase and high-end collections.

Skills

Multichannel support

Customer service

Sales experience

Communication skills

Job description

Tiffany & Co. in Sydney CBD invites a Client Care Advisor to deliver luxury online and in-store experiences across phone, live chat, email, and in-store consultations. You will nurture client relationships, drive service excellence, and support multi-channel sales while maintaining brand standards.

Ideal candidates have retail or hospitality experience, strong communication, and a proactive approach to networking with clients. Evening and weekend availability is preferred to meet client needs.