Luxury Client Advisors

Employee Matters; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Training program

World-class development

Exclusive culture

Job summary

Audemars Piguet Australia seeks a Senior Luxury Client Advisor to lead high-net-worth client relationships on the flagship Sydney boutique floor, mentoring junior colleagues and delivering exceptional service while upholding Swiss heritage.

Join early 2027 for a world-class training program, with a rotating schedule aligned to boutique hours, and access to exclusive events, development opportunities, and potential international mobility after three years.

Qualifications

• 2+ years in high-end luxury sales
• Proven ability to engage High Net Worth clients with discretion and poise
• Strong leadership and mentoring capabilities for Client Advisors
• Advanced selling techniques and CRM portfolio management
• Impeccable presentation and refined communication skills
• Deep passion for horology and the watch industry

Responsibilities

• Elevate HNW client journeys with bespoke hospitality across sales and after-sales care
• Manage and grow a portfolio of top-tier HNW clients for long-term retention
• Provide on-the-job coaching to Client Advisors on selling techniques and product mastery
• Represent Audemars Piguet at exclusive client activations and events
• Oversee boutique merchandising standards, inventories, and compliance

Skills

HNW engagement

Luxury sales

Leadership & coaching

CRM discipline

Presentation excellence

Horology passion

Job description

Elevate High Net Worth client relationships & mentor the founding team at Audemars Piguet's flagship Australian boutique

19th October, 2026

Join Audemars Piguet’s Flagship Australian Team

Audemars Piguet is an independent, family-owned luxury watch manufacturer that has been crafting fine timepieces in Le Brassus, Switzerland since 1875! As the Maison prepares to open its very first official flagship boutique in Australia, we are seeking a high-caliber Senior Luxury Client Advisor to play a pivotal role in the boutique's commercial success and client development.
This opportunity will position you as a founding leader on the floor, managing complex High-Net-Worth (HNW) client portfolios while coaching and developing team members.
The Opportunity & Lead Time
To ensure total mastery of our Swiss heritage and luxury operational standards, you will join early 2027 for an intensive, world-class training program ahead of our official boutique opening.

• Training Schedule: Standard Monday – Friday business hours
• Boutique Schedule: Rotating roster aligned with boutique trading hours

19th October, 2026

Join Audemars Piguet’s Flagship Australian Team

Audemars Piguet is an independent, family-owned luxury watch manufacturer that has been crafting fine timepieces in Le Brassus, Switzerland since 1875! As the Maison prepares to open its very first official flagship boutique in Australia, we are seeking a high-caliber Senior Luxury Client Advisor to play a pivotal role in the boutique's commercial success and client development.
This opportunity will position you as a founding leader on the floor, managing complex High-Net-Worth (HNW) client portfolios while coaching and developing team members.
The Opportunity & Lead Time
To ensure total mastery of our Swiss heritage and luxury operational standards, you will join early 2027 for an intensive, world-class training program ahead of our official boutique opening.

• Training Schedule: Standard Monday – Friday business hours
• Boutique Schedule: Rotating roster aligned with boutique trading hours

Who We Are Looking For
We are seeking two (1 x Senior) Luxury Advisors who bring:

• 2 + Years in High-End Luxury: Proven sales experience operating within a high-end luxury environment.
• Horological Passion & Expertise: A solid knowledge of and genuine passion for the watch industry and fine timepieces.
• Senior HNW Engagement: A track record of managing complex client relationships and engaging Very Important Clients (VICs) with discretion and poise.
• Leadership & Coaching Capability (Senior Advisor only): A passion for sharing knowledge, mentoring Client Advisors, and modeling best-practice clienteling
• Commercial & CRM Discipline (Senior Advisor only): Advanced selling techniques, strong business acumen, and meticulous CRM portfolio management.
• Impeccable Presentation: Exceptional emotional intelligence, refinement, and communication skills.

Key Responsibilities

• Elevate HNW Client Journeys: Deliver bespoke hospitality and navigate complex product and client interactions across sales and after-sales care.
• Portfolio & Business Development: Actively manage and grow a portfolio of top-tier HNW clients, driving long‑term client retention.
• Team Coaching & Mentorship: Provide guidance and on‑the‑job coaching to Client Advisors on selling techniques, product mastery, and CRM discipline.
• Brand Ambassadorship: Represent Audemars Piguet at exclusive client activations, private events, and high‑level networking opportunities.
• Operational Excellence: Oversee merchandising standards, assist with daily inventory audits, and support boutique compliance.

What We Offer

• Competitive Compensation: Generous base salary + structured bonus scheme (up to 30% of annual salary).
• World-Class Development: Intensive initial training followed by continuous learning and long‑term career development within Audemars Piguet. Employees may become eligible for international mobility opportunities after 3 years.
• Exclusive Culture: A collaborative, supportive team environment where every voice is valued.

Ready to start your journey with Audemars Piguet?
Since high-touch personal engagement is at the heart of what Audemars Piguet does, we encourage you to include a short video introduction with your application highlighting your suitability for this opportunity and your client service philosophy.
Audemars Piguet is an equal opportunity employer.
For candidates who progress through our screening process, we are obliged to ensure that all candidates have the necessary legal right to work in Australia. We will require you to provide evidence prior to an interview.