Luxury Client Advisor – Sydney Store (Clienteling & Service)

LVMH; Sydney; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Loro Piana in Sydney is seeking full-time Client Advisors to join our first Australian store. Reporting to the Store Manager, the Client Advisor contributes to growth of sales and is responsible for engaging clients and nurturing brand loyalty by conveying Loro Piana values, and maintaining customer service as per Loro Piana standards.

You will build long-term client relationships through proactive clienteling, and ensure flawless daily store operations while achieving sales targets in a luxury

Qualifications

• At least 2 years of relevant experience in luxury fashion, luxury industry or in similar capacity.
• Proven experience in clienteling within a luxury retail environment is essential.
• Pleasant, self-motivated, and a good team player with a "can do" attitude.
• Able to thrive within a high paced environment and being multi-tasking.
• Proficiency in English, additional languages a plus.

Responsibilities

• Achieve sales targets through effective use of selling techniques, clienteling and product knowledge, and preserve the highest standards of customer satisfaction.
• Provide excellent customer service and establish long term client relationships.
• Proactively reach out and recruit new clients, also retaining and upgrading existing clients through effective clienteling and customer service.
• Responsible for the daily store operations in order to ensure the stock and the back-of-house are well-managed.

Skills

Clienteling experience

Team player

Multitasking

English proficiency

Attention to detail

Job description

Loro Piana in Sydney is seeking full-time Client Advisors to join our first Australian store. Reporting to the Store Manager, the Client Advisor contributes to growth of sales and is responsible for engaging clients and nurturing brand loyalty by conveying Loro Piana values, and maintaining customer service as per Loro Piana standards.

You will build long-term client relationships through proactive clienteling, and ensure flawless daily store operations while achieving sales targets in a luxury