Luxury Client Advisor: Personal Styling & Elite Clienteling

Frontline Retail; Sydney; Vor Ort; AUD 60.000 - 75.000; Vollzeit

Zusammenfassung

Burberry in Australia seeks a Senior Client Advisor to deliver a personalised and elevated experience for our clients, driving commercial success and brand loyalty. Reporting to store management, you will inspire clients with passion for the brand, fashion and luxury products, and demonstrate expert styling knowledge.

You will build lasting relationships by appointment, maintain high luxury standards in daily store operations, and support team members to deliver exceptional service to Burberry’s

Qualifikationen

• Proven track record in delivering sales and exceeding targets.
• Experience in Clientelling and building client relationships.
• Strong interest in fashion, art and culture.
• Understanding of store retail operations and luxury service standards.

Aufgaben

• Meet and exceed individual and store sales KPIs.
• Provide luxury service with product, fashion and styling expertise.
• Support Store Manager in customer issue handling and complaints.
• Follow client journey to elevate client experience and close sales.
• Build meaningful relationships with Clients and manage top client portfolio.
• Work by appointment to provide personalised service and promote loyalty and incremental purchases.

Kenntnisse

Sales performance

Clientelling

Teamwork

Fashion knowledge

Communication

English proficiency

Jobbeschreibung

Burberry in Australia seeks a Senior Client Advisor to deliver a personalised and elevated experience for our clients, driving commercial success and brand loyalty. Reporting to store management, you will inspire clients with passion for the brand, fashion and luxury products, and demonstrate expert styling knowledge.

You will build lasting relationships by appointment, maintain high luxury standards in daily store operations, and support team members to deliver exceptional service to Burberry’s