Luxury Client Advisor: Bespoke Service & Sales

Kennedy Watches & Jewellery; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

House of Kennedy Chatswood is seeking a Client Advisor in Sydney to deliver exceptional service and guide clients through luxury product selections. This permanent, full-time role focuses on personalised attention and building strong client relationships to drive store success.

You will contribute to a memorable shopping experience, support visual merchandising, and collaborate with the sales team to achieve store goals. Previous luxury retail experience is preferred.

Qualifications

• Previous experience in retail, preferably in luxury goods or fashion.
• Strong interpersonal and communication skills, with a focus on customer service.
• Ability to work effectively in a team and independently.
• A passion for the retail industry and a keen interest in luxury products.
• Basic computer skills for processing sales and managing inventory.

Responsibilities

• Engage with clients to understand their needs and preferences, providing tailored product recommendations.
• Maintain an in-depth knowledge of the product range to effectively communicate features and benefits to clients.
• Assist clients with their purchases, ensuring a seamless and enjoyable shopping experience.
• Support visual merchandising efforts to maintain an appealing store environment.
• Handle customer inquiries and resolve any issues promptly and professionally.
• Achieve individual and team sales targets while contributing to the overall success of the store.
• Participate in training and development opportunities to enhance product knowledge and sales skills.

Skills

Retail experience

Luxury goods

Customer service

Teamwork

Communication

Tools

POS systems

Inventory management

Job description

House of Kennedy Chatswood is seeking a Client Advisor in Sydney to deliver exceptional service and guide clients through luxury product selections. This permanent, full-time role focuses on personalised attention and building strong client relationships to drive store success.

You will contribute to a memorable shopping experience, support visual merchandising, and collaborate with the sales team to achieve store goals. Previous luxury retail experience is preferred.