Logistics Supervisor/Freight Allocator

Shoobridge Transport; Murwillumbah; On-site; AUD 90,000 - 120,000; Full time

Job summary

Shoobridge Transport is seeking an experienced allocator/transport supervisor based in Murwillumbah to join our leadership team. You will work with the PUD team to schedule work across SE Queensland and Northern NSW, maximizing fleet use while ensuring staff safety and top-tier service.

This hands-on role involves coordinating daily operations, safety compliance, and developing a positive, solution-focused culture with a proactive approach to client expectations.

Qualifications

• Experience in supervising teams, preferably in transport or logistics.
• Strong customer service skills and a can-do attitude.
• High attention to detail with problem-solving ability and multi-tasking.
• Ability to work under pressure and make solid decisions.

Responsibilities

• Lead and support a team of professional drivers.
• Coordinate and plan daily fleet utilisation, routes, and labour.
• Support warehouse to meet linehaul requirements.
• Maintain run sheet records, pallet control, and PODs.
• Utilise software systems to drive performance and productivity.
• Ensure Fatigue Management and CoR compliance.
• Promote site safety culture and apply company policies.
• Assist onboarding and training of new team members.

Skills

Supervising teams

Customer service

Problem solving

Multi-tasking

Tools

MS Office

Job description

Murwillumbah based allocator/ transport supervisor

Shoobridge Transport is a family owned transport and logistics company based in Northern NSW. We have supplied transport services to a wide range of clients for 50 years and want to bring a new member into our current leadership team.

As an experienced Operations supervisor, ideally with a passion for transport, you will be an integral part of the successful daily solution offered to Shoobridge Transports customer base. Working with our local PUD team you will be responsible for scheduling work in SE Qld and Northern NSW that allows for the effective use our modern fleet of vehicles whilst ensuring the safety of our staff and continued exceptional service to our clients. This is a hands‑on role that offers a variety of tasks to keep you refreshed in the position.

Key Responsibilities

• Lead and support your team of professional drivers.


• Coordinate and plan daily fleet utilisation, route efficiency and labour allocation


• Support the warehouse team to ensure cross‑dock operations meet linehaul requirements


• Manage the team you lead to maintain accurate run sheet records, pallet control processes and customer POD requirements


• Utilise our software systems to ensure you drive performance, training requirements and productivity of the fleet you are responsible for


• Ensure the operation fully complies with legislated fatigue management, NHVR, and Chain of Responsibility (CoR) regulations


• Support the site‑wide safety culture and lead by example in applying company policies


• Support our culture of positive solution‑based results, work to improve service delays or operational issues with professionalism and urgency


• Ensure customer expectations are consistently met or exceeded


• Assist with the on boarding and training of new team members

What You’ll Bring

Required:

• Proven experience in supervising teams, preferably in transport or logistics environment


• Excellent customer service skills with a can‑do attitude.


• High attention to detail with problem‑solving capabilities, multi‑tasking skills all supported by a solid decision‑making ability are essential


• The position requires an individual that is willing to and has the ability to thrive under pressure


• Proficiency in MS Office


• Mature supportive interpersonal and communication skills


• Flexibility to complete various tasks within the logistics environment