Logistics Coordinator

All Fenix Group; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

All Fenix Group in Melbourne is seeking a Logistics Coordinator to own the shipping, logistics, and documentation pipeline across our factory network. You will ensure goods move on time and paperwork is accurate, coordinating with Production, Tech and Design teams.

You will manage shipping schedules, verify packing lists and customs paperwork, track production capacity, and keep customers updated with weekly delivery trackers across active orders.

Qualifications

• Experience in logistics, supply chain, or shipping coordination - apparel/fashion industry preferred
• Strong attention to detail with documentation and compliance
• Comfortable managing multiple factory relationships and juggling shifting timelines
• Clear communicator, confident chasing people for information
• Experience with freight forwarders, customs documentation, or import/export process a plus

Responsibilities

• Coordinate shipping schedules and freight bookings with factories and logistics partners
• Chase and verify shipping samples, packing lists, barcodes, and compliance documentation for every order
• Track monthly production capacity across our factory base and flag capacity risks early
• Liaise with factories on shipment readiness and resolve delays before they impact delivery dates
• Maintain accurate records of POs, shipping docs, and customs paperwork
• Coordinate with warehouse team on inbound stock timing and readiness
• Support Production team with visibility on shipment status across all active orders
• Flag and escalation any shipping or logistics issues that could affect on-time delivery
• Keep key customers updated with weekly trackers on delivery progress
• Manage wholesale/retail customer invoice payments, packing lists, and tracking communications

Skills

Logistics coordination

Attention to detail

Vendor relationship management

Communication skills

Shipping documentation

Job description

We are looking for a Logistics Coordinator to own the shipping, logistics, and documentation pipeline across our factory network. This role ensures goods move on time, paperwork is accurate, and factory capacity is planned ahead of production needs, working closely with our Production, Tech and Design teams.

About the role

We are looking for a Logistics Coordinator to own the shipping, logistics, and documentation pipeline across our factory network. This role ensures goods move on time, paperwork is accurate, and factory capacity is planned ahead of production needs, working closely with our Production, Tech and Design teams.

Key responsibilities

• Coordinate shipping schedules and freight bookings with factories and logistics partners
• Chase and verify shipping samples, packing lists, barcodes, and compliance documentation for every order
• Track monthly production capacity across our factory base and flag capacity risks early
• Liaise with factories on shipment readiness and resolve delays before they impact delivery dates
• Maintain accurate records of POs, shipping docs, and customs paperwork
• Coordinate with warehouse team on inbound stock timing and readiness
• Support Production team with visibility on shipment status across all active orders
• Flag and escalation any shipping or logistics issues that could affect on-time delivery
• Keep key customers updated with weekly trackers on delivery progress
• Manage wholesale/retail customer invoice payments, packing lists, and tracking communications

What you'll need

• Experience in logistics, supply chain, or shipping coordination - apparel/fashion industry preferred
• Strong attention to detail with documentation and compliance
• Comfortable managing multiple factory relationships and juggling shifting timelines
• Clear communicator, confident chasing people for information
• Experience with freight forwarders, customs documentation, or import/export process a plus