Operations Support Officer

Toll Group; Kalgoorlie; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Ongoing development opportunities

Career progression opportunities

Work with major mining and industrial

Job summary

Toll Group in Kalgoorlie is seeking an Operations Support Officer to join our SST transport operations. The role supports the safe, efficient movement of freight across Western Australia, coordinating drivers, subcontractors, and fleet movements while servicing major mining and industrial clients.

Reporting to the Operations Manager, you will help ensure operational performance, compliance and service excellence in a fast-paced environment focused on safety and data accuracy.

Qualifications

• Experience in transport, logistics, fleet coordination or operations administration.
• Strong scheduling and planning capabilities in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Coordinate and schedule daily transport operations and fleet movements.
• Allocate drivers and equipment to meet customer delivery requirements.
• Maintain communication with customers, drivers and internal stakeholders.
• Support fatigue management, safety and dangerous goods compliance.
• Assist with operational reporting, documentation and data accuracy.
• Coordinate training records and onboarding for operational personnel.
• Support incident investigations and corrective actions when required.

Skills

Scheduling

Planning

Organisational skills

Communication

Customer service

Safety compliance

Job description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Operations Support Officer – Kalgoorlie, WA

Job Description / The Role –

We are currently seeking an Operations Support Officer to join our Kalgoorlie team. This is an excellent opportunity for an organised and proactive operations professional looking to build a career in transport and logistics.

As part of our Security Sensitive Transport (SST) operation, you’ll play a critical role supporting the safe and efficient movement of freight across Western Australia, servicing major mining, resources and industrial customers.

Reporting to the Operations Manager, you’ll support the daily coordination of drivers, subcontractors, fleet movements and customer requirements to ensure operational performance, compliance and service excellence.

This is a fast-paced role where no two days are the same. You’ll work closely with operations teams, drivers and customers to keep freight moving safely and efficiently.

Key Responsibilities, but not limited to -

• Coordinate and schedule daily transport operations and fleet movements.
• Allocate drivers and equipment to meet customer delivery requirements.
• Maintain effective communication with customers, drivers and internal stakeholders.
• Support compliance with fatigue management, safety and dangerous goods requirements.
• Assist with operational reporting, documentation and data accuracy.
• Coordinate training records and onboarding activities for operational personnel.
• Support incident investigations and corrective actions when required.

WhatWe’reLooking forto Drive Success –

• Previous experience in transport, logistics, fleet coordination or operations administration.
• Strong scheduling, planning and organisational skills.
• Excellent communication and customer service abilities.
• The ability to work effectively in a fast-paced operational environment.
• Strong attention to detail and problem-solving capability.
• A commitment to safety and compliance.

What We Offer -

• Opportunity to join one of Australia’s leading logistics providers.
• Work within a specialist operation supporting major mining and industrial customers.
• Ongoing development and career progression opportunities.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.