Locksmith & Retail Specialist

Faggs Group Pty Ltd; Geelong; On-site; AUD 55,000 - 75,000; Full time

Job summary

Fagg’s Geelong is seeking a qualified and experienced locksmith to join the South Geelong team in a hands-on role balancing locksmith services and hardware retail sales.

You will provide expert advice and friendly customer service, with availability to work a rotating roster, including weekends, and contribute to stock, displays, pricing and department presentation while following Safety, Health and Environment procedures.

Qualifications

• Qualified and experienced locksmith with practical problem-solving skills.
• Honest, reliable and personable, with strong customer service and communication skills.
• Strong IT skills, organisational skills and attention to detail.
• Able to work independently and collaboratively within a small, diverse team.
• Comfortable in a fast-paced retail environment and able to safely handle stock.

Responsibilities

• Cut keys, key door locks alike.
• Prepare quotes for doors, door hardware and locksmith services.
• Advise customers on locks, door hardware and general hardware products.
• Check supplier confirmations, resolve delivery issues in coordination with other Mitre 10 locations, staff and logistics, while supporting stores with overflow quoting, orders and enquiries as required.
• Maintain stock, displays, pricing and department presentation.
• Assist with loading purchases and moving stock safely.
• Maintain accurate records.
• Follow all Safety, Health and Environment procedures.

Skills

Locksmithing

Customer service

IT skills

Stock handling

Attention to detail

Team player

Job description

Fagg’s Geelong is seeking a qualified and experienced locksmith to join the South Geelong team in a hands-on role balancing locksmith services and hardware retail sales.

You will provide expert advice and friendly customer service, with availability to work a rotating roster, including weekends, and contribute to stock, displays, pricing and department presentation while following Safety, Health and Environment procedures.