Local Laws Officer

Maxima Recruitment Services; Tewantin; On-site; AUD 72,000 - 77,000; Full time

Job summary

Maxima Recruitment Services – Tewantin QLD is seeking an experienced Local Laws Officer for a casual assignment out of Tewantin, on a 5 of 7 roster that may include weekends and out-of-hours work, at an hourly rate of $53.47 plus super.

You will enforce Local Laws and policies with emphasis on information, education and self-regulation, investigate and resolve complaints, deliver community education and maintain records.

Qualifications

• Demonstrated ability to undertake complex investigations in a regulatory environment.
• Sound knowledge of local laws, policies and procedures; ability to learn relevant state legislation.
• Physical ability to perform Local Laws duties.
• Proven ability to work in a high performing, customer‑focused team.
• Proven ability to deliver accurate, timely customer service with sound judgement.
• Strong interpersonal and communication skills to liaise with the public, groups and businesses.
• Good time management, prioritisation and organisational skills with minimal supervision.
• Strong research, analysis and problem solving skills.

Responsibilities

• Investigate and resolve complaints, including serving notices to seek compliance with Local Laws and regulations.
• Deliver education programs to the community on regulatory matters and safety.
• Enforce impound procedures and other legislative requirements.
• Maintain and update records to ensure information is current.
• Act as an ambassador for Council in community interactions and provide accurate information.
• Gather evidence for prosecutions, issue infringement notices and appear as a witness.
• Patrol beaches, parks and other Council land for breaches and take action per policy.

Skills

Complex investigations

Local laws knowledge

Physical ability

Team player

Customer service

Interpersonal skills

Time management

Research & analysis

Education

Diploma in Government (Investigation)

Police Clearance

Job description

Maxima Recruitment Services – Tewantin QLD

Maxima's client, a well-known local Council are seeking an experienced Local Laws Officer for an assignment based out of Tewantin. You will be a part of a rostered work pattern across any 5 out of 7 days which may include regular weekend and out-of-hours work with a casual hourly pay of $53.47 + super.

This role with see you provide customer focused enforcement of Council's Local Laws and policies and relevant State legislation with an emphasis on information, education and self-regulation.

Key Responsibilities

• Investigate and resolve complaints, including the serving of notices to seek compliance with Council's
  Local Laws, State Acts and Regulations and other legislation relevant to the position
• Deliver education programs to the community relative to a regulatory environment, focusing on
  community safety, awareness and responsible pet ownership
• Understand and enforce according to Council's impound procedures in relation to Local Laws, State
  Acts and Regulations and other legislative requirements
• Maintain and update records relevant to the position to ensure information and knowledge is current
  and accurate
• Act as an ambassador for Council during interactions with the community and provide accurate and
  timely information and advice regarding relevant local law matters
• Make timely enquiries and gather evidence for the prosecution of offences against Council's Local
  Laws, State Acts and Regulations and other legislation relevant to the position, issue and serve
  infringement notices and appear for Council as a witness in court
• Undertake patrols of beaches, parks, reserves, roads and other Council controlled land for breaches
  of local laws and take action to resolve those breaches in accordance with Council policy

Skills, knowledge and experienced required

• Demonstrated knowledge required to undertake complex investigations, relevant to a regulatory environment
• Sound knowledge, or the ability to rapidly acquire knowledge of Councils local laws, policies and procedures and other relevant State legislation
• The physical ability to undertake local laws duties
• Proven ability to work as an effective, positive team member in a high performing customer focused regulatory environment
• Proven ability to deliver accurate and timely customer service, exercising sound judgment, decision
  making and initiative
• Well-developed interpersonal and communication skills with the ability to effectively liaise with members of the public, community groups and businesses and build effective relationships
• Sound time management, work prioritisation and organisational skills with the proven capacity to work with limited supervision
• Sound research, analysis and problem-solving skills

Qualifications, training and licenses required

• Current drivers licence "C" Class
• Current National Police Clearance or willing to obtain
• Diploma in Government (Investigation) or similar qualifications