Loan Processor

Integrate Recruitment; Gold Coast City; Presencial; AUD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development

Mentoring

Team culture

Descripción de la vacante

Integrate Recruitment presents an experienced Loan Processor role for a close-knit brokerage on the Gold Coast. You will handle full-cycle loan processing, liaising directly with clients, brokers and lenders to ensure accurate submissions and timely settlements.

The role emphasizes high-volume, high-precision work in a fast-paced environment, with a focus on compliance, client service, and professional development within a collaborative team.

Formación

• Experience in Loan Processing or Credit Assessment.
• Strong understanding of Residential and Investment lending.
• Excellent communication with a client-first approach.
• High attention to detail and accuracy.

Responsabilidades

• Review and prepare loan applications ensuring documentation is complete and submitted per lender policies.
• Coordinate with clients to collect information, clarify details, and guide them through the process.
• Be the primary contact for clients during the application, providing timely updates and addressing queries.
• Collaborate with brokers, lenders, solicitors and other stakeholders to ensure smooth settlements.
• Perform final settlement checks to ensure conditions are satisfied prior to settlement.
• Maintain accurate client records in CRM and processing platforms and ensure compliance.

Conocimientos

Loan Processing

Credit Assessment

Residential Lending

Investment Lending

Client Communication

High-Pressure Environments

Herramientas

CRM software

Lender portals

Descripción del empleo

bout the Company:

Our client is an award-winning brokerage known for doing things the right way. They are incredibly strong in what they do - delivering exceptional service in a supportive, collaborative environment.

With a close-knit team of brokers and support staff, the culture is humble, down-to-earth, and focused on learning, career progression, and doing right by clients.

About the Role:

Due to continued growth, we are seekingan experienced Loan Processor to join our client’s dynamic and professional team and provide full-cycle support to their brokers. This role involves managing valuations, pricing, pre- and post-submission processes, and delivering exceptional client care. The ideal candidate will have experience in high pressure environments to ensure smooth and efficient loan lodgments from start to finish.

Key Responsibilities:

Loan Processing Duties:

Review and prepare loan applications ensuring all documentation is accurate, complete, and submitted in line with lender policies.

Liaise directly with clients to collect outstanding information, clarify details, and guide them through the process.

Act as the primary point of contact for clients during the application process, providing timely updates and addressing queries.

Coordinate with brokers, lenders, solicitors, and other stakeholders to ensure smooth and timely settlements.

Conduct final settlement checks ensuring all conditions have been satisfied prior to settlement.

Compliance & Documentation:

Ensure compliance with responsible lending obligations, NCCP, AML/CTF, and company policies.

Maintain accurate client records and documentation within CRM and loan processing platforms.

Conduct quality control checks to ensure ongoing compliance and loan integrity.

High-Volume & Complex Loan Handling:

Manage a high volume of loan applications while maintaining exceptional attention to detail.

Proactively manage complex loan scenarios, working collaboratively with brokers to resolve issues and secure approvals.

Requirements:

Previous experience in Loan Processing, Credit Assessment or a similar lending support role.

Strong understanding of Residential and Investment lending.

Excellent communication skills with a client-first approach.

Strong financial analysis and credit assessment skills.

Highly organised, with the ability to prioritise and manage multiple loan files simultaneously.

Up-to-date knowledge of lender credit policies and compliance obligations.

Ability to work effectively under pressure and meet deadlines in a fast-paced environment.

High attention to detail with a focus on loan accuracy and quality.

Competitive salary package.

Collaborative, supportive, and high-performing team culture.

Ongoing professional development, mentoring, and training.

Opportunity to join a rapidly growing brokerage with a strong industry reputation.