Loading Dock Master

CERTIS; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Site allowance

First Aid allowance

Career development

Training and upskilling

Job summary

Certis is seeking an experienced Loading Dock Master to oversee the loading dock operations at Atlassian Central in Sydney. This role requires ensuring safe, efficient deliveries, contractor access, and adherence to site requirements at one of Sydney’s most innovative workplaces.

You will manage turntable operations, traffic coordination, and construction support, with a 12-hour day shift and a competitive site allowance. This is a full-time position based at Atlassian Central in Sydney.

Qualifications

• Experience in loading dock operations and logistics coordination.
• Proven ability to manage drivers, contractors and service providers professionally.
• Strong operational decision-making and problem-solving skills.
• Proficient with electronic booking/workflow platforms.

Responsibilities

• Control authorised vehicle access into and out of the loading dock.
• Verify delivery bookings and access approvals; enforce time slots.
• Coordinate couriers, contractors, tenants and deliveries during peak activity.
• Operate vehicle turntable and maintain safe vehicle/pedestrian separation.

Skills

Loading dock operations

Logistics coordination

Traffic management

Tools

Vaya platform

Job description

At Certis, our people are the difference. As one of Australia's leading security and integrated services providers, we deliver tailored solutions that keep people, assets and operations safe across some of the country's most complex and high-profile environments.

We are seeking an experienced and highly capable Loading Dock Master to join our team at Atlassian Central, one of Sydney’s most innovative and prestigious workplaces.

This is not a traditional security role! As theLoading Dock Master, you will be responsible for the safe and efficient management of the site's loading dock operations, a critical operational hub where logistics, traffic management, contractor access, safety and security converge.

About the Role & Location

Based at Atlassian Central, the world’s tallest hybrid timber tower, in Sydney’s Tech Central precinct beside Central Station. This 39-storey landmark blends mass timber with cutting-edge smart building technology and targets a 50% cut in embodied carbon.

You will act as the central point of control for all loading dock activities, ensuring deliveries, contractors and service providers can operate safely, efficiently and in compliance with site requirements.

Pay: Level 4 plus Attractive Site & First Aid Allowances!

Employment Type: Full-Time Position available

Shift length: 12 hour day shift

Key Responsibilities

Loading Dock Operations

• Control authorised vehicle access into and out of the loading dock
• Verify delivery bookings and access approvals
• Enforce allocated delivery time slots
• Coordinate couriers, contractors, tenants, removals and fit-out activities
• Ensure unauthorised vehicles do not enter controlled areas

Turntable Management

• Operate and oversee vehicle turntable movements following training and certification
• Maintain safe vehicle and pedestrian separation at all times
• Coordinate vehicle entry, unloading and departure activities
• Identify and elevate faults, hazards and unsafe conditions
• Implement contingency procedures during operational disruptions

Fit-Out & Construction Support

• Support enhanced security and operational controls during fit-out and construction activities
• Coordinate competing operational, construction and tenant delivery requirements
• Collaborate with site security teams and operational stakeholders during peak activity periods

Traffic & Logistics Coordination

• Work closely with building management, contractors and tenant representatives
• Monitor traffic conditions impacting site access
• Minimise congestion and unsafe vehicle movements
• Apply site Traffic Management Plans and escalation procedures
• Support the safe interface between loading dock operations and surrounding public infrastructure

Contractor & Delivery Management

• Manage delivery bookings through electronic booking platforms such as Vaya.
• Verify contractor credentials, inductions and authorisations
• Maintain accurate operational records and logs
• Escalate compliance concerns and operational risks

About You

To be successful in this role, you will bring:

• Previous experience in loading dock operations, logistics coordination, facilities management or traffic management
• Proven ability to manage drivers, contractors and service providers professionally and confidently
• Strong operational decision-making and problem-solving skills
• Excellent communication and stakeholder management capability
• High attention to detail and commitment to safety
• Strong computer skills and experience using electronic booking or workflow management platforms
• The ability to remain calm and effective in a fast-paced operational environment

Essential Requirements

• Current NSW Security Licence
• Demonstrated understanding of workplace health and safety requirements
• Ability to obtain and maintain site-specific clearances
• Turntable operation competency (or willingness to obtain certification)
• Traffic management qualifications or experience highly regarded
• Full Australian working rights

Why Join Certis?

At Certis, we invest in our people and provide opportunities to build long‑term careers across security, customer service and integrated solutions.

We offer:

• Competitive remuneration with a site‑specific allowance
• Career development and progression opportunities
• Ongoing training and professional development
• Supportive and inclusive team culture
• Work at the prestigious Atlassian Central, the world’s tallest hybrid timber tower

Diversity & Inclusion

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to aSafer, Smarter and Betterworkplace ensures every employee is supported, respected and empowered.

We actively encourageFirst Nations and Torres Strait Islander peoples,veteransand candidates from diverse backgrounds to apply.

Certis Security Australia – Master Licence Details

Sydney Night Patrol & Inquiry Co Pty Ltd

NSW 400674602

ACT 17501220

QLD 41315

WA SA48240

NT 345

SA ISL 178143

TAS 3020

Certis Security Australia Pty Ltd

NSW 405149073

ACT 17501742

QLD 3158254

WA SA 72311

SA ISL 235794

VIC Z05 798 61S

VIC Z05 798 40S

NT 1093

TAS 458596293