Live-In Motel Manager: Elevate Guest Experience

seek.com.au; Armidale; On-site; AUD 55,000 - 75,000; Part time

Benefits offered by this job

Fully furnished onsite residence

Utilities and internet included

Significant autonomy and flexibility

Permanent part-time employment

Job summary

Armidale Motel in Armidale, NSW, seeks a Live-in Manager for a permanent part-time role (0.6FTE) with on-site furnished housing. You will balance day-to-day operations with guest experience, supported by an experienced management team and modern systems to reduce administrative tasks.

Key responsibilities include guest check-in/out, reservations, housekeeping coordination, and maintaining high property standards.

Qualifications

• Experience in hospitality, accommodation or customer service.
• Warm, approachable and professional demeanor.
• Strong communication and problem-solving skills.
• Able to work independently with a high level of organisation.

Responsibilities

• Welcoming guests and delivering exceptional customer service.
• Managing reservations, enquiries and guest communications.
• Coordinating check-ins and check-outs.
• Coordinating housekeeping and checking room presentation.
• Maintaining high standards throughout the property.
• Ordering day-to-day consumables and supplies.
• Coordinating minor maintenance and contractors.
• Responding professionally to guest enquiries and issues.
• Helping identify opportunities to continually improve the guest experience.

Skills

Hospitality experience

Customer service

Communication skills

Organised

Self-motivated

Tools

Booking systems

Computer literacy

Job description

Armidale Motel in Armidale, NSW, seeks a Live-in Manager for a permanent part-time role (0.6FTE) with on-site furnished housing. You will balance day-to-day operations with guest experience, supported by an experienced management team and modern systems to reduce administrative tasks.

Key responsibilities include guest check-in/out, reservations, housekeeping coordination, and maintaining high property standards.