Live-In Hotel Manager: Guest Experience & Growth

Ibis Budget; Gosford; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

On-site accommodation

Accommodation in a self-contained one‑

Job summary

ibis budget Gosford is seeking a hands-on Hotel Manager to lead operations, guest experience, and financial performance. You will report to the Vice President of Operations NSW & ACT, with support from the regional Accor team, and oversee day-to-day management to uphold the brand’s standards.

This role requires strategic thinking, team leadership, and a strong focus on delivering exceptional guest experiences while driving sustainable business results.

Qualifications

• A qualification in hotel management (or hospitality, commerce or business) is highly regarded.
• Previous experience as an Operations or Hotel Manager.
• Ability to provide strategic direction to improve market performance and outcomes.
• Proven ownership relationships with stakeholders.
• Strong leadership to develop and motivate a senior team.
• Excellent project management and focus on customer service.

Responsibilities

• Lead overall management and strategic direction of ibis budget Gosford to ensure guest experiences are exceptional.
• Build and maintain relationships with hotel owners, guests, suppliers, and the Accor network.
• Drive profitability through revenue growth, cost control, and pricing strategies.
• Review operational and financial performance across departments to improve productivity and service quality.
• Develop, empower, and lead a high-performing team aligned with Accor's Heartist values.
• Champion guest-centric service standards and oversee a live-in accommodation arrangement on-site.

Skills

Hotel management

Leadership

Customer service

Strategic planning

Education

Hotel/hospitality management degree

Job description

ibis budget Gosford is seeking a hands-on Hotel Manager to lead operations, guest experience, and financial performance. You will report to the Vice President of Operations NSW & ACT, with support from the regional Accor team, and oversee day-to-day management to uphold the brand’s standards.

This role requires strategic thinking, team leadership, and a strong focus on delivering exceptional guest experiences while driving sustainable business results.