Live Events Ticketing Account Manager

Ticketek Entertainment Group (TEG); Adelaide; Hybrid; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Front row access

Global stage presence

Hybrid work model

Parental leave for everyone

Annual leave + birthday leave

Employee assistance program (EAP)

Volunteer day

Development programs

ALL STAR Awards

Job summary

Ticketek Entertainment Group in Adelaide is seeking a Client Ticketing Services Manager to drive high-standard service delivery for SA venues and events. You will liaise with clients and internal teams to ensure continuity and exceptional ticketing operations across accounts.

The role requires on-site event delivery, strong relationships, and collaboration across marketing, technology, and finance, with hybrid working flexibility and weekend/on-call availability.

Qualifications

• Experience in events or ticketing systems is desirable.
• Ability to manage on-site event operations and post-event reporting.
• Willingness to work outside business hours and on weekends.

Responsibilities

• Define event ticketing build requirements with clients and deliver builds.
• Master the ticketing system to build and maintain events.
• Provide on-site testing and engagement during events, including managing Box Office staff.
• Collaborate with marketing to implement promotions seamlessly.
• Work with the State Manager to drive value-added solutions.

Skills

Live events passion

Brand ambassadorship

Problem-solving

Relationship mastery

Technical aptitude

Ticketing systems experience

Tools

Ticketing software

Job description

Ticketek Entertainment Group in Adelaide is seeking a Client Ticketing Services Manager to drive high-standard service delivery for SA venues and events. You will liaise with clients and internal teams to ensure continuity and exceptional ticketing operations across accounts.

The role requires on-site event delivery, strong relationships, and collaboration across marketing, technology, and finance, with hybrid working flexibility and weekend/on-call availability.